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1996 Chrysler Concorde problems & reliability

161 owner complaints filed with NHTSA for the 1996 Chrysler Concorde, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
161
Recall campaigns
1
Fire reports
4 (2%)
Crash reports
8 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18–20 MPG combined
City 17 · highway 24 (typical trim)
Service bulletins (TSBs)
95
Manufacturer communications on file
Defect investigations
5
NHTSA ODI probes naming this model year

9 complaints report injuries (13 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 1996 Chrysler Concorde vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Steering61
Engine and Engine Cooling26
Service Brakes, Hydraulic16
Power Train15
Suspension14
Fuel System, Gasoline13
Electrical System12
Air Bags9
Equipment9
Structure6

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 79,500 miles (middle 50% between 54,000 and 137,950 miles), based on 46 complaints that included mileage.

under 20k
1
20–40k
1
40–60k
10
60–80k
11
80–100k
5
100–150k
13
150k+
5

Complaints by incident year

96
97
98
99
00
01
02
03
04
05
06
07
08
09
10
11
12
14

What owners report

  • I'm sorry, but I don't remember the exact milage on the car. The speed limit was 40 , but I was not going that fast because 1) the road was wet because it had just rained lightly, maybe 8 minutes prior 2) I saw the other driver's car was in my lane. I was hit pretty much head on. My air bags did not deploy! I had to…

    Air Bags · filed Jul 27, 2015

  • Tl* the contact owns a 1996 chrysler concorde. The contact stated that her vehicle was included and repaired in the recall under nhtsa campaign number: 98v184000 (fuel system, gasoline). While parked, the contact noticed a strong fuel smell. The vehicle was taken to a local mechanic for diagnosis. The mechanic stated…

    Fuel System, Gasoline · filed Apr 29, 2013

  • Quick-struts after market replacement parts may be defective. This product is called a monroe quick- strut. The failed part was returned for warranty replacement: part #171939. The top of the strut, nut, and steal washer "tore free" of the plate which compresses the spring. The 'top plate' part of the assembly…

    Suspension · filed Jul 5, 2012

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

95 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1996 Chrysler Concorde. The 10 most recent:

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    0807317 · Service Bulletin/Repair Instructions · issued Aug 11, 2017

  • Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part…

    23027 · Service Bulletin/Repair Instructions · issued Aug 23, 2016

  • 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying…

    23104 · Service Bulletin/Repair Instructions · issued Aug 22, 2016

  • Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See…

    23137 · Service Bulletin/Repair Instructions · issued Aug 22, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1996 Chrysler Concorde has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1996 Chrysler Concorde?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 79,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.