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1997 Chrysler Concorde problems & reliability

134 owner complaints filed with NHTSA for the 1997 Chrysler Concorde, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
134
Recall campaigns
1
Fire reports
6 (4%)
Crash reports
12 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19–20 MPG combined
City 17 · highway 25 (typical trim)
Service bulletins (TSBs)
97
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

9 complaints report injuries (13 injured).

Federal crash records (FARS 20202023): 1997 Chrysler Concorde vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine and Engine Cooling26
Steering17
Service Brakes, Hydraulic16
Fuel System, Gasoline15
Electrical System13
Structure12
Air Bags10
Power Train10
Visibility10
Equipment9

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 81,500 miles (middle 50% between 51,000 and 100,000 miles), based on 32 complaints that included mileage.

under 20k
1
20–40k
4
40–60k
4
60–80k
6
80–100k
8
100–150k
8
150k+
1

Complaints by incident year

96
97
98
99
00
01
02
03
04
05
06
07
08
09
10
13

What owners report

  • Tl* the contact owns a 1997 chrysler concorde. The contact stated that the seat belt failed to retract. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000 and the current mileage was…

    Seat Belts · filed Aug 21, 2013

  • Tl* the contact owns a 1997 chrysler concorde. The contact stated the vehicle was included in the recall under nhtsa campaign id number: 98v184000 (fuel system, gasoline:fuel injection system) and the vehicle was repaired. Eight years after the vehicle was repaired she noticed fuel leaking from the vehicle while it…

    Fuel System, Gasoline · filed Jun 30, 2011

  • Tl* the contact owns a 1997 chrysler concord. The contact stated while driving at a speeds of 45 mph, engine coolant, water and steam poured from under the dashboard and into the interior cabin of the vehicle without warning. Both the driver and passenger suffered first degree burns to both feet. This was the first…

    Engine and Engine Cooling · filed Apr 15, 2010

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

97 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1997 Chrysler Concorde. The 10 most recent:

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part…

    23027 · Service Bulletin/Repair Instructions · issued Aug 23, 2016

  • 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying…

    23104 · Service Bulletin/Repair Instructions · issued Aug 22, 2016

  • Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See…

    23137 · Service Bulletin/Repair Instructions · issued Aug 22, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1997 Chrysler Concorde has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1997 Chrysler Concorde?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 81,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.