2004 Chrysler Concorde problems & reliability
40 owner complaints filed with NHTSA for the 2004 Chrysler Concorde, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
5 complaints report injuries (11 injured).
Federal crash records (FARS 2020–2023): 2004 Chrysler Concorde vehicles were involved in 2 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine and Engine Cooling → | 13 | 33% |
| Electrical System | 7 | 18% |
| Structure | 6 | 15% |
| Air Bags | 5 | 13% |
| Power Train | 5 | 13% |
| Steering | 4 | 10% |
| Exterior Lighting | 3 | 8% |
| Suspension | 3 | 8% |
| Engine | 2 | 5% |
| Fuel System, Gasoline | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 73,650 miles (middle 50% between 60,000 and 99,750 miles), based on 30 complaints that included mileage.
Complaints by incident year
What owners report
“I was driving west on hwy 8, going 5-10 miles under the speed limit and a vehicle at a side road was stopped at the stop sign. However, he then pulled out in front of me instead of waiting, so it was his fault. He even said it was his fault, and he was in a hurry as it was his last meal to deliver for meals-on-wheels…”
Structure · filed Oct 29, 2018
“Tl* the contact owns a 2004 chrysler concorde. The contact noticed a strong odor of fuel every time the vehicle was driven. The contact opened the hood and noticed a puddle of fuel on the ground. The contact drove to the used car lot where the vehicle was purchased where it was diagnosed that the fuel line was…”
Fuel System, Gasoline · filed Apr 19, 2016
“Tl* the contact owns a 2004 chrysler concorde. The contact stated that when the defroster was engaged, it failed to defrost the window and obscured the driver's vision while driving. The failure recurred numerous times. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage…”
Fuel System, Other · filed Feb 9, 2016
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
54 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Chrysler Concorde. The 10 most recent:
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Chrysler Concorde has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Chrysler Concorde?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 73,650 miles — budget accordingly if the car is approaching that mileage.