2012 Chevrolet Suburban problems & reliability
101 owner complaints filed with NHTSA for the 2012 Chevrolet Suburban, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2012 Chevrolet Suburban vehicles were involved in 19 fatal crashes with 11 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 38 | 38% |
| Air Bags | 25 | 25% |
| Structure | 23 | 23% |
| Engine | 12 | 12% |
| Electrical System | 10 | 10% |
| Power Train | 5 | 5% |
| Wheels | 4 | 4% |
| Electronic Stability Control (esc) | 3 | 3% |
| Service Brakes | 3 | 3% |
| Steering | 3 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 66,600 miles (middle 50% between 41,943 and 100,000 miles), based on 83 complaints that included mileage.
Complaints by incident year
What owners report
“My auto gear shift disingaged from the transmission the car started moving as I was trying to get into the driver seat with driver door catching the tree limbs and opening the door and me holding onto the inside door handle brooke and I fell onto the ground when the car stopped by backing over the curb and hitting…”
Power Train · filed Aug 12, 2024
“This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag…”
Air Bags · filed Jul 11, 2023
“My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a…”
Structure · filed Aug 19, 2022
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
Technical service bulletins
1,699 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Chevrolet Suburban. The 10 most recent:
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
PIT6247B · Service Bulletin/Repair Instructions · issued May 4, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier…
PIT6400A · Service Bulletin/Repair Instructions · issued Jan 16, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2012 Chevrolet Suburban has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2012 Chevrolet Suburban?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 66,600 miles — budget accordingly if the car is approaching that mileage.