Jeep Grand Cherokee 2023–2024 — technical service bulletin
Bulletin 9100359 · NHTSA communication 11003279 · issued Jul 2, 2024
Technical service bulletin
communication type
Seats
component
2023–2024
model years
4
vehicle entries
Official summary
"Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.