2024 Jeep Grand Cherokee 4XE problems & reliability
22 owner complaints filed with NHTSA for the 2024 Jeep Grand Cherokee 4XE, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 11 | 50% |
| Engine → | 11 | 50% |
| Unknown OR Other | 7 | 32% |
| Power Train | 6 | 27% |
| Service Brakes | 3 | 14% |
| Forward Collision Avoidance | 2 | 9% |
| Vehicle Speed Control | 2 | 9% |
| Fuel/propulsion System | 1 | 5% |
| Lane Departure | 1 | 5% |
| Steering | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
What owners report
“The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to a stop, the parking…”
Electrical System · filed Apr 27, 2026
“The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward…”
Service Brakes · filed Mar 19, 2025
“While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time”
Engine · filed Feb 21, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
372 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Jeep Grand Cherokee 4XE. The 10 most recent:
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026
Evaporator - air conditioning
113558 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113553 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113554 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113557 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Customer Indicates Air Conditioning Blows Warm.
S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026
SHAFT - AXLE HALF
113528 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
SHAFT - AXLE HALF
113529 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…
9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Jeep Grand Cherokee 4XE has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Jeep Grand Cherokee 4XE?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.