2023 Jeep Grand Cherokee 4XE problems & reliability
97 owner complaints filed with NHTSA for the 2023 Jeep Grand Cherokee 4XE, alongside 3 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (2 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 47 | 48% |
| Engine → | 23 | 24% |
| Power Train → | 15 | 15% |
| Unknown / Other | 15 | 15% |
| Fuel/propulsion System → | 12 | 12% |
| Steering → | 10 | 10% |
| Forward Collision Avoidance | 9 | 9% |
| Suspension | 6 | 6% |
| Service Brakes | 4 | 4% |
| Lane Departure | 3 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 21 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report…”
Engine · filed Sep 8, 2026
“GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because it slips so much is…”
Tires · filed Aug 24, 2026
“The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that the vehicle battery had died. The contact stated that upon shifting to Neutral(N) and pushing the vehicle from the declined driveway to the garage, the vehicle unintendedly picked up speed and crashed into the garage door. The contact stated that…”
Service Brakes, Hydraulic · filed Mar 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
333 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Jeep Grand Cherokee 4XE. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
MIL-On and/or Engine Oil Leak
S2609000011 · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
9100363 Rev 3 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These…
9100345 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000032 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.A · Service Bulletin/Repair Instructions · issued Aug 4, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Jeep Grand Cherokee 4XE has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Jeep Grand Cherokee 4XE?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.