RAM 2500 2013–2020 — technical service bulletin
Bulletin 09-011-20 · NHTSA communication 10178698 · issued Jul 24, 2020
Technical service bulletin
communication type
Engine and Engine Cooling
component
2013–2020
model years
24
vehicle entries
Official summary
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Vehicles covered
- 2013 RAM 2500
- 2014 RAM 2500
- 2015 RAM 2500
- 2016 RAM 2500
- 2017 RAM 2500
- 2018 RAM 2500
- 2019 RAM 2500
- 2020 RAM 2500
- 2013 RAM 3500
- 2014 RAM 3500
- 2015 RAM 3500
- 2016 RAM 3500
- 2017 RAM 3500
- 2018 RAM 3500
- 2019 RAM 3500
- 2020 RAM 3500
- 2013 RAM 4500
- 2014 RAM 4500
- 2015 RAM 4500
- 2016 RAM 4500
- 2017 RAM 4500
- 2018 RAM 4500
- 2019 RAM 4500
- 2020 RAM 4500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.