Chrysler Pacifica 2017–2019 — technical service bulletin
Bulletin 9001934 · NHTSA communication 10166544 · issued Aug 21, 2019
Technical service bulletin
communication type
Structure
component
2017–2019
model years
9
vehicle entries
Official summary
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.