Monday, September 21, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2018 Tesla Model X problems & reliability

192 owner complaints filed with NHTSA for the 2018 Tesla Model X, alongside 9 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
192
Recall campaigns
9
Fire reports
2 (1%)
Crash reports
35 (18%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
102
Manufacturer communications on file
Defect investigations
8
NHTSA ODI probes naming this model year

13 complaints report injuries (16 injured).

Federal crash records (FARS 20202023): 2018 Tesla Model X vehicles were involved in 7 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Unknown / Other40
Suspension37
Electrical System35
Forward Collision Avoidance32
Structure21
Vehicle Speed Control19
Steering18
Service Brakes14
Power Train11
Seats11

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 22 reported components →

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Among the 64 complaints that included a usable odometer reading, the median reported incident mileage was 16,050 miles (middle 50% between 7,400 and 27,750 miles).

under 20k
34
20–40k
20
40–60k
6
60–80k
2
80–100k
0
100–150k
2
150k+
0

Complaints by incident year

18
19
20
21
22
23
24
25
26

What owners report

  • I am reporting a serious FSD safety-related software issue. While FSD was engaged, my 2018 Model X 100D (HW3, software 2026.26.6.1, FSD 12.6.4) unexpectedly came to a complete stop in the middle of the street twice. Please do not treat this as a repair estimate. I am requesting that Tesla review the FSD…

    Unknown / Other · filed Sep 11, 2026

  • The contact owns a 2018 Tesla Model X. The contact stated that while attempting to park the vehicle, the vehicle became stuck in drive(D) and failed to shift to park(P). Due to the failure, the safety system locked the doors, and the contact was trapped inside the vehicle. The front end of the vehicle struck the…

    Electrical System · filed Aug 18, 2026

  • My vehicle intermittently and without warning disables Autopilot/cruise control while driving, most consistently during hard acceleration from a stop or low speed. The touchscreen displays "Take Over Immediately" and Autopilot becomes completely unavailable for the remainder of the drive. The system only resets after…

    Forward Collision Avoidance · filed Aug 16, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

102 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Tesla Model X. The 10 most recent:

  • On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the…

    SB-25-16-003 · Service Bulletin/Repair Instructions · issued Jun 3, 2025

  • For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.

    SB-21-12-005 · Service Bulletin/Repair Instructions · issued Dec 5, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.38_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.26.9_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2018 Tesla Model X has 9 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2018 Tesla Model X?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Among complaints with usable mileage, the median reported incident mileage was 16,050 miles. This does not predict when a particular vehicle will develop a problem.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Tesla or NHTSA.