2017 Tesla Model X problems & reliability
268 owner complaints filed with NHTSA for the 2017 Tesla Model X, alongside 10 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
6 complaints report injuries (58 injured, 52 deaths reported).
Federal crash records (FARS 2020–2023): 2017 Tesla Model X vehicles were involved in 2 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 72 | 27% |
| Suspension | 59 | 22% |
| Steering | 50 | 19% |
| Unknown OR Other | 50 | 19% |
| Forward Collision Avoidance | 31 | 12% |
| Service Brakes | 17 | 6% |
| Vehicle Speed Control | 16 | 6% |
| Lane Departure | 14 | 5% |
| Back Over Prevention | 12 | 4% |
| Structure | 12 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 30,000 miles (middle 50% between 10,000 and 48,000 miles), based on 109 complaints that included mileage.
Complaints by incident year
What owners report
“The main vertical display which shows rear view camera when car is in reverse is extremely slow. My rear view camera at times doesn’t show up until 15-20 seconds of putting the car in reverse and sometimes, the camera doesn’t even come up. This happens frequently on a weekly basis. I think the unit needs to be…”
Unknown OR Other · filed Aug 3, 2026
“Both Garnish - Fender - Front - LH Right side and Left side come loose when driving in rain. The force of wheels pushing rain water on the fender garnish causes both the left and right fender garnish 4 push clips to come loose. When this fender garnish breaks and flies off it could hit a pedestrian, another car on the…”
Structure · filed May 31, 2026
“My 2017 Tesla Model X (VIN: [XXX] ) is experiencing stiff and binding steering caused by corrosion at the lower steering column I-shaft universal joint. The steering intermittently binds and resists normal turning force, which has caused Tesla’s Full Self-Driving (FSD) system to disengage due to abnormal steering…”
Steering · filed May 15, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- FSD Collisions in Reduced Roadway Visibility Conditions
Engineering Analysis EA26002 · opened Mar 18, 2026 · open
- Traffic safety violations while Full Self Driving ("FSD") is engaged
Preliminary Evaluation PE25012 · opened Oct 7, 2025 · open
- Compliance with Standing General Order 2021-01 Reporting Requirements
Audit Query AQ25002 · opened Aug 20, 2025 · open
- Actually Smart Summon sessions resulting in low-speed impacts.
Preliminary Evaluation PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026
- FSD Collisions in Reduced Roadway Visibility Conditions
Preliminary Evaluation PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026
- Recall 23V838 Remedy Effectiveness
Recall Query RQ24009 · opened Apr 25, 2024 · open
- Sudden Unintended Acceleration
Defect Petition DP23002 · opened Jun 29, 2023 · open
- Defect Petition Interlock Request
Defect Petition DP23001 · opened Apr 7, 2023 · closed Mar 18, 2026
Technical service bulletins
117 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Tesla Model X. The 10 most recent:
On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the…
SB-25-16-003 · Service Bulletin/Repair Instructions · issued Jun 3, 2025
For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.
SB-21-12-005 · Service Bulletin/Repair Instructions · issued Dec 5, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
2024.38_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
2024.26.9_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…
fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Tesla Model X has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Tesla Model X?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 30,000 miles — budget accordingly if the car is approaching that mileage.