2018 Tesla Model X vs 2020 Tesla Model X
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Tesla Model X | 2020 Tesla Model X |
|---|---|---|
| NHTSA complaints | 189 | 123 |
| Recall campaigns | 9 | 10 |
| Service bulletins (TSBs) | 102 | 70 |
| Investigations | 8 | 8 |
| Crash reports | 33 | 17 |
| Fire reports | 2 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | — | — |
| Median reported incident mileage | 14,100 mi | 6,150 mi |
Reported problems side by side
| Component | Tesla Model X | Tesla Model X |
|---|---|---|
| Suspension | 37 | 37 |
| Electrical System | 34 | 28 |
| Forward Collision Avoidance | 31 | 23 |
| Vehicle Speed Control | 19 | 18 |
| Steering | 18 | 18 |
| Structure | 21 | 11 |
| Service Brakes | 14 | 8 |
| Power Train | 11 | 8 |
Symptoms owners describe
| Stalling | 9 | 5 |
| Vibration / shaking | 7 | 11 |
| Loss of power | 6 | 0 |
| Rust / corrosion | 5 | 0 |
2018 Tesla Model X
2020 Tesla Model X
Compare all Tesla Model X vs Tesla Model X years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.