Friday, August 7, 2026
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2024 Subaru Crosstrek problems & reliability

108 owner complaints filed with NHTSA for the 2024 Subaru Crosstrek, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
108
Recall campaigns
2
Fire reports
2 (2%)
Crash reports
8 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
29 MPG combined
City 27 · highway 34 (typical trim)
Service bulletins (TSBs)
202
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

3 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2024 Subaru Crosstrek vehicles were involved in 2 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Unknown OR Other31
Exterior Lighting13
Forward Collision Avoidance11
Visibility/wiper11
Steering9
Visibility9
Service Brakes8
Electrical System7
Tires6
Vehicle Speed Control5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

23
24
25
26

What owners report

  • Adaptive cruise control did not disengage when brake pedal was pressed. The cars ahead of me on the highway were coming to a stop, so I tried to veer to the right since the brakes didn't work. The lane assist kept fighting me and wouldn't let me veer off to the right. Almost hit the car in front of me. Now the car is…

    Forward Collision Avoidance · filed Jul 29, 2026

  • The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar Go, Tire Size: 225/60/R17, DOT Number: [XXX]. The contact stated that while adding fluid to a reservoir under the hood, the contact discovered that the four tires were dry-rotted on the inside of the tread. The vehicle was…

    Tires · filed Jul 14, 2026

  • The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar G91, Tire Size: 225/60/R17, DOT Number: (N/A). The contact stated that while the vehicle was at the dealer for maintenance, the contact was informed that all four tires were cracked and were dry-rotted. The contact stated that…

    Tires · filed Jul 13, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

202 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Subaru Crosstrek. The 10 most recent:

  • This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)

    09-123-24R · Service Bulletin/Repair Instructions · issued Jul 28, 2026

  • This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)

    09-81-21R · Service Bulletin/Repair Instructions · issued Jul 27, 2026

  • This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.

    16-159-26 · Service Bulletin/Repair Instructions · issued Jul 23, 2026

  • This bulletin announces the diagnostic procedure to be performed before the service manual.

    04-31-26 · Service Bulletin/Repair Instructions · issued Jul 23, 2026

  • This bulletin outlines a repair procedure to be performed if DTC B2781 is set in the steering lock control module.

    07-242-26 · Service Bulletin/Repair Instructions · issued Jul 15, 2026

  • This bulletin provides instruction for use (FOTA) of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed. (This is an revised version of the original…

    15-311-23R · Service Bulletin/Repair Instructions · issued Jul 15, 2026

  • This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and…

    02-193-24R · Service Bulletin/Repair Instructions · issued Jun 30, 2026

  • This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the vehicles listed. (This is an revised version of the original bulletin.)

    15-246-19R · Service Bulletin/Repair Instructions · issued Jun 30, 2026

  • This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and…

    09-74-21R · Service Bulletin/Repair Instructions · issued Jun 26, 2026

  • This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.

    16-159-26 · Service Bulletin/Repair Instructions · issued Jun 23, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Subaru Crosstrek has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Subaru Crosstrek?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Subaru or NHTSA.