2020 Subaru Crosstrek problems & reliability
68 owner complaints filed with NHTSA for the 2020 Subaru Crosstrek. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2020 Subaru Crosstrek vehicles were involved in 20 fatal crashes with 7 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Visibility/wiper → | 30 | 44% |
| Electrical System → | 10 | 15% |
| Power Train | 9 | 13% |
| Unknown OR Other | 9 | 13% |
| Engine | 5 | 7% |
| Visibility | 4 | 6% |
| Forward Collision Avoidance | 2 | 3% |
| Fuel/propulsion System | 2 | 3% |
| Seat Belts | 2 | 3% |
| Service Brakes | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 5,800 miles (middle 50% between 2,163 and 12,150 miles), based on 30 complaints that included mileage.
Complaints by incident year
What owners report
“DEFECT DESCRIPTION My 2020 Subaru Crosstrek has been diagnosed with diagnostic trouble code P2757 (Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance), which my authorized Subaru 802 Subaru retailer in Vermont has confirmed is caused by a defective CVT Control Valve Body. Subaru of America…”
Power Train · filed May 14, 2026
“My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle…”
Power Train · filed May 11, 2026
“While driving 2020 Crosstrek Hybrid, the dashboard lights suddenly flashed and then engine stalled, leaving me with no brakes and no steering. I rolled through straight through an intersection with four stop signs and I could not stop. Luckily no one was driving or walking at the time. I couldn't start car, even with…”
Electrical System · filed May 11, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
389 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Subaru Crosstrek. The 10 most recent:
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)
09-123-24R · Service Bulletin/Repair Instructions · issued Jul 28, 2026
This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)
09-81-21R · Service Bulletin/Repair Instructions · issued Jul 27, 2026
This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.
16-159-26 · Service Bulletin/Repair Instructions · issued Jul 23, 2026
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and…
02-193-24R · Service Bulletin/Repair Instructions · issued Jun 30, 2026
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and…
09-74-21R · Service Bulletin/Repair Instructions · issued Jun 26, 2026
This bulletin announces design changes made to the fuel injector and fuel pipe in response to the DTCs listed DTC P030* / Engine Knocking / DTC P219C-D-E-F. (This is an revised version of the original bulletin.)
09-81-21R · Service Bulletin/Repair Instructions · issued Jun 25, 2026
This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.
16-159-26 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
SubaruNet Annoucement (E · Other · issued Jun 12, 2026
This Bulletin announces a correction to the diagnostic procedures for certain CVT related DTCs, including P0730, P0746, P0747, P0841, P0846, P0867, P1867, P1894, and P2723.
18-241-26 · Service Bulletin/Repair Instructions · issued May 28, 2026
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
01-167-08R · Service Bulletin/Repair Instructions · issued May 18, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2020 Subaru Crosstrek in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Subaru Crosstrek?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 5,800 miles — budget accordingly if the car is approaching that mileage.