Friday, August 7, 2026
RecallGazette

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2016 Subaru Crosstrek problems & reliability

131 owner complaints filed with NHTSA for the 2016 Subaru Crosstrek, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
131
Recall campaigns
1
Fire reports
3 (2%)
Crash reports
4 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
343
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Federal crash records (FARS 20202023): 2016 Subaru Crosstrek vehicles were involved in 27 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System37
Unknown OR Other34
Power Train18
Engine13
Steering13
Fuel/propulsion System8
Vehicle Speed Control6
Service Brakes5
Structure5
Visibility/wiper5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 38,000 miles (middle 50% between 26,000 and 58,700 miles), based on 73 complaints that included mileage.

under 20k
14
20–40k
25
40–60k
16
60–80k
9
80–100k
4
100–150k
4
150k+
1

Complaints by incident year

16
17
18
19
20
21
22
23
24
25

What owners report

  • Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the…

    Engine and Engine Cooling · filed Dec 10, 2025

  • A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire hazard if we had not immediately taken in to be checked. No warning, no fuses out. Only indication something was wrong is a/c turned on but only on 1,2 and 4. Then, same day, only on 4. Next day took to…

    Electrical System · filed Nov 5, 2025

  • The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a…

    Power Train · filed Apr 29, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

343 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2016 Subaru Crosstrek. The 10 most recent:

  • This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

    SubaruNet Annoucement (E · Other · issued Jun 12, 2026

  • This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced valve sleeve to improve durability. (This is an revised version of the orignal bulletin.)

    16-156-25R · Service Bulletin/Repair Instructions · issued Jun 2, 2026

  • This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

    01-167-08R · Service Bulletin/Repair Instructions · issued May 18, 2026

  • This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced valve sleeve to improve durability.

    16-156-25R · Service Bulletin/Repair Instructions · issued May 13, 2026

  • This announcement provides information on the remanufactured CVT transmission program.

    SubaruNet Announcement (R · Other · issued May 4, 2026

  • This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push…

    18-230-26 · Service Bulletin/Repair Instructions · issued May 1, 2026

  • This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

    07-240-26R · Service Bulletin/Repair Instructions · issued Apr 30, 2026

  • This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

    03-97-26 · Service Bulletin/Repair Instructions · issued Apr 24, 2026

  • This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

    01-167-08R · Service Bulletin/Repair Instructions · issued Apr 24, 2026

  • This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

    05-97-26 · Service Bulletin/Repair Instructions · issued Apr 20, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2016 Subaru Crosstrek has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2016 Subaru Crosstrek?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 38,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Subaru or NHTSA.