2021 Subaru Crosstrek problems & reliability
115 owner complaints filed with NHTSA for the 2021 Subaru Crosstrek, alongside 1 safety recall campaign. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (6 injured).
Federal crash records (FARS 2020–2023): 2021 Subaru Crosstrek vehicles were involved in 23 fatal crashes with 14 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Visibility/wiper → | 29 | 25% |
| Unknown / Other | 25 | 22% |
| Electrical System → | 16 | 14% |
| Engine → | 16 | 14% |
| Forward Collision Avoidance → | 14 | 12% |
| Power Train → | 14 | 12% |
| Lane Departure | 5 | 4% |
| Fuel/propulsion System | 4 | 3% |
| Service Brakes | 4 | 3% |
| Visibility | 4 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“Drivers side door, interior automatic door lock switch spins and makes a clicking sound when you just start go forward.”
Unknown / Other · filed Sep 5, 2026
“There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to…”
Electrical System · filed Aug 24, 2026
“We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a…”
Service Brakes · filed Aug 21, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
326 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Subaru Crosstrek. The 10 most recent:
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
05-62-18R · Service Bulletin/Repair Instructions · issued Aug 31, 2026
This Announcement provides diagnostic assistance for CVT issues.
SubaruNet Announcement (C · Other · issued Aug 21, 2026
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
16-158-26 · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
16-154-25R · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or…
15-308-23R · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models…
16-132-20R · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
15-304-22R · Service Bulletin/Repair Instructions · issued Aug 13, 2026
Techtips newsletter locator index.
Article Locator · Other · issued Aug 5, 2026
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
15-333-25R · Service Bulletin/Repair Instructions · issued Aug 1, 2026
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)
09-123-24R · Service Bulletin/Repair Instructions · issued Jul 28, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2021 Subaru Crosstrek has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2021 Subaru Crosstrek?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.