2025 Mazda CX-5 service bulletins & manufacturer communications
140 manufacturer communications are on file with NHTSA for the 2025 Mazda CX-5. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 125Warranty extension 14Service campaign 1
- This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…SA-042-26 · Technical service bulletin · Engine · issued Jul 1, 2026
- This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
- This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
- DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
- This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…SA-040-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
- This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
- This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testi…SA-033-26 · Technical service bulletin · Electrical System · issued Jun 4, 2026
- This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…SA-034-26 · Technical service bulletin · Electrical System · issued May 19, 2026
- This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-003/26 01/30/26 Some vehicles may exhibit a check engine light ON wit…01-003-26a · Technical service bulletin · Power Train · issued May 1, 2026
- DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…SA-031-26 · Technical service bulletin · Unknown OR Other · issued Apr 30, 2026
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
- This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
- This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
- This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tap…SA-023-26 · Technical service bulletin · Fuel/propulsion System · issued Apr 11, 2026
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experien…SA-021-26 · Technical service bulletin · Electrical System · issued Apr 4, 2026
- This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-045/22 12/06/22 and 07/12/22 NOTE: All vehicles with protective films applied to the p…SA-019-26 · Technical service bulletin · Structure · issued Mar 20, 2026
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
- Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…SSPD8 Repair d · Warranty extension · Engine · issued Mar 5, 2026
- Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5…SSPD8 Dlr Ltr a · Warranty extension · Engine · issued Mar 5, 2026
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…01-001-26b · Technical service bulletin · Unknown OR Other · issued Mar 4, 2026
- Some vehicles may display some (or all) of the following symptoms: • Check engine light on with DTC P061B • Light increase in engine rpms during acceleration • Transmission will no…SA-011-26 · Technical service bulletin · Engine · issued Feb 26, 2026
- The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre…PF-26-01 · Technical service bulletin · Engine · issued Feb 11, 2026
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8 Repair c · Warranty extension · Engine · issued Feb 6, 2026
- Some vehicles may exhibit a check engine light ON with DTC P20F8:00 stored. P20F8:00 - Swirl control circuit range/performance problem. • The DTC is caused by overheating of the Sw…01-003-26 · Technical service bulletin · Engine · issued Jan 31, 2026
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …01-001-26a · Technical service bulletin · Engine · issued Jan 31, 2026
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8 Repair b · Warranty extension · Engine · issued Jan 30, 2026
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8 Parts and Warr a · Warranty extension · Engine · issued Jan 30, 2026
- There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …01-001-26 · Technical service bulletin · Engine · issued Jan 8, 2026
- There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This…09-001-26 · Technical service bulletin · Seats · issued Jan 7, 2026
- Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tir…SA-002-26 · Technical service bulletin · Wheels · issued Jan 6, 2026
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine …01-003-25b · Technical service bulletin · Engine · issued Dec 24, 2025
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8a Repair · Warranty extension · Engine · issued Dec 23, 2025
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
- Mazda Connect Services - Frequently Asked Questions (FAQ)SA-017-25d · Technical service bulletin · Electrical System · issued Dec 17, 2025
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-023-25c · Technical service bulletin · Electrical System · issued Dec 16, 2025
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…07-004-25a · Technical service bulletin · Unknown OR Other · issued Dec 10, 2025
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8 Parts and Warr · Warranty extension · Engine · issued Dec 5, 2025
- SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that …SSPD8 Dlr Ltr · Warranty extension · Engine · issued Dec 5, 2025
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…01-003-25a · Technical service bulletin · Engine · issued Dec 4, 2025
- When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
- A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fue…SA-040-25a · Technical service bulletin · Power Train · issued Nov 18, 2025
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…SA-051-25 · Technical service bulletin · Steering · issued Nov 8, 2025
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
- The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
- This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…SA-029-25a · Technical service bulletin · Electrical System · issued Oct 17, 2025
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …SA-047-25 · Technical service bulletin · Electrical System · issued Oct 8, 2025
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-012-25c · Technical service bulletin · Unknown OR Other · issued Oct 7, 2025
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
- Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- Mazda Connected Services - Frequently Asked QuestionsSA-017-25c · Technical service bulletin · Electrical System · issued Sep 9, 2025
- Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification Program ONP10 – 2025MY Mazda CX-5, Mazda3, CX-70, CX-90 Dear Mazda Dealer…ONP10 Dlr Ltr · Service campaign · Unknown OR Other · issued Aug 28, 2025
- A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fue…SA-040-25 · Technical service bulletin · Power Train · issued Aug 27, 2025
- Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…SA-039/25 · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-023-25b · Technical service bulletin · Electrical System · issued Aug 22, 2025
- Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…SA-009-25a · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-012-25b · Technical service bulletin · Unknown OR Other · issued Aug 21, 2025
- When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …SA-038-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
- The front seats on some vehicles (equipped with 6-way power seats) may not slide forward or backward when operating the power seat slide switch. This concern may be caused by a pre…09-030-25 · Technical service bulletin · Seats · issued Aug 1, 2025
- Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…09-029-25 · Technical service bulletin · Exterior Lighting · issued Jul 30, 2025
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-023-25a · Technical service bulletin · Exterior Lighting · issued Jul 14, 2025
- Mazda Connected Services - Frequently Asked Questions (FAQ)SA-017-25b · Technical service bulletin · Unknown OR Other · issued Jul 14, 2025
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
- A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…SA-030-25 · Technical service bulletin · Engine · issued Jun 6, 2025
- This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…SA-029-25 · Technical service bulletin · Electrical System · issued Jun 3, 2025
- The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
- Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise dependi…09-024-25 · Technical service bulletin · Unknown OR Other · issued May 22, 2025
- Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…SA-024-25 · Technical service bulletin · Unknown OR Other · issued May 16, 2025
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
- Frequently Asked Questions (FAQ) for Mazda Connected Services.SA-017-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-012-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
- Some vehicles may experience "Blind Spot Monitoring Sensor(s) Blocked" displayed in the instrument cluster while driving over 37 mph {60 km/hr.} in areas without structures or buil…09-004-25a · Technical service bulletin · Electrical System · issued Apr 30, 2025
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…07-004-25 · Technical service bulletin · Unknown OR Other · issued Apr 25, 2025
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
- Frequently Asked Questions (FAQ)SA-017-25 · Technical service bulletin · Engine · issued Mar 21, 2025
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…01-003-25 · Technical service bulletin · Engine · issued Mar 13, 2025
- SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …SSPD8 Repair · Warranty extension · Engine · issued Mar 11, 2025
- SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program …SSPD8 FC · Warranty extension · Engine · issued Mar 11, 2025
- Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfun…SA-014-25 · Technical service bulletin · Engine · issued Mar 6, 2025
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-012-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
- Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…SA-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 19, 2025
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
- The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…SA-007-25 · Technical service bulletin · Unknown OR Other · issued Feb 4, 2025
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…SA-005-25 · Technical service bulletin · Steering · issued Jan 27, 2025
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
- Some vehicles may experience "Blind Spot Monitoring Sensor(s) Blocked" displayed in the instrument cluster while driving over 37 mph {60 km/hr.} in areas without structures or buil…09-004-25 · Technical service bulletin · Lane Departure · issued Jan 22, 2025
- When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …SA-003-25 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2025
- Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of…SSPD8 Owner Letter · Warranty extension · Engine · issued Dec 24, 2024
- Frequently Asked Questions (FAQ)SA-009-24e · Technical service bulletin · Engine · issued Dec 6, 2024
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-017-24c · Technical service bulletin · Unknown OR Other · issued Nov 15, 2024
- On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may…SSPD8 Owner Letter · Warranty extension · Engine · issued Nov 9, 2024
- Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine te…01-005-24c · Technical service bulletin · Engine · issued Nov 5, 2024
- Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…SSPD8 Repair · Warranty extension · Engine · issued Oct 31, 2024
- Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant cont…SSPD8 Dealer Letter · Warranty extension · Engine · issued Oct 31, 2024
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …09-046-24 · Technical service bulletin · Structure · issued Oct 25, 2024
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
- Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM…05-006-24b · Technical service bulletin · Power Train · issued Oct 22, 2024
- This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…SA-031-24a · Technical service bulletin · Electrical System · issued Oct 9, 2024
- Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM…05-006-24a · Technical service bulletin · Power Train · issued Oct 9, 2024
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
- Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM…05-006-24 · Technical service bulletin · Power Train · issued Oct 3, 2024
- Mazda Connect Services - Frequently Asked Questions (FAQ)SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
- Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…SA-064-24 · Technical service bulletin · Unknown OR Other · issued Sep 24, 2024
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
- Some customers may complain about scratches on the instrument cluster lens.SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
- Qi Wireless Charger symptom troubleshooting.SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
- Mazda Connect Services - Frequently Asked Questions (FAQ)SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
- Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…SA-017-24b · Technical service bulletin · Engine · issued Sep 11, 2024
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-006-24c · Technical service bulletin · Unknown OR Other · issued Sep 11, 2024
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…SA-060-24 · Technical service bulletin · Steering · issued Aug 15, 2024
- Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
- A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023, 2024 and 2025 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in…SA-055-24 · Technical service bulletin · Power Train · issued Aug 13, 2024
- Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut MethodSA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…09-038-24 · Technical service bulletin · Electrical System · issued Aug 8, 2024
- Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at id…SA-051-24 · Technical service bulletin · Unknown OR Other · issued Aug 8, 2024
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
- Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…SA-050-24 · Technical service bulletin · Electrical System · issued Aug 6, 2024
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.SA-006-24b · Technical service bulletin · Electrical System · issued Aug 5, 2024
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
- Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…04-003-24 · Technical service bulletin · Service Brakes · issued Jul 9, 2024
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
- Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024