Mazda CX-5 2023–2025 — technical service bulletin
Bulletin 09-030-25 · NHTSA communication 11021395 · issued Aug 1, 2025
Technical service bulletin
communication type
Seats
component
2023–2025
model years
3
vehicle entries
Official summary
The front seats on some vehicles (equipped with 6-way power seats) may not slide forward or backward when operating the power seat slide switch. This concern may be caused by a previous power seat switch shape modification where the strength was insufficient and caused the switch lever to break, resulting in inoperative seat operation. To eliminate this concern, the shape of the power seat switch has been returned to its previous shape.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.