2024 Kia Sorento vs 2025 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2024 Kia Sorento | 2025 Kia Sorento |
|---|---|---|
| NHTSA complaints | 40 | 73 |
| Recall campaigns | 2 | 3 |
| Service bulletins (TSBs) | 49 | 33 |
| Investigations | 0 | 0 |
| Crash reports | 4 | 5 |
| Fire reports | 1 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 23–37 | 23–36 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Kia Sorento | Kia Sorento |
|---|---|---|
| Electrical System | 11 | 21 |
| Engine | 4 | 19 |
| Power Train | 4 | 19 |
| Forward Collision Avoidance | 3 | 8 |
| Service Brakes | 5 | 5 |
| Structure | 7 | 1 |
| Visibility/wiper | 3 | 5 |
| Vehicle Speed Control | 0 | 7 |
Symptoms owners describe
| Loss of power | 0 | 9 |
| Hesitation / surging | 0 | 7 |
| Stalling | 0 | 5 |
| Check engine light | 0 | 5 |
2024 Kia Sorento
2025 Kia Sorento
Compare all Kia Sorento vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.