2014 Infiniti QX60 service bulletins & manufacturer communications

260 manufacturer communications are on file with NHTSA for the 2014 Infiniti QX60. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …
  ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
• TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with…
  ITB12-011R · Technical service bulletin · Electrical System · issued Mar 30, 2026
• DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
  ITB19-024D · Technical service bulletin · Air Bags · issued Sep 19, 2024
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052E · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006D · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029C · Technical service bulletin · Electrical System · issued May 20, 2024
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011Q · Technical service bulletin · Electrical System · issued Jan 22, 2024
• TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
  ITB21-023B · Technical service bulletin · Power Train · issued Dec 13, 2023
• FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t…
  ITB17-001E · Technical service bulletin · Power Train · issued Dec 13, 2023
• CVT/TCM CALIBRATION DATA â WRITEâ PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-055D · Technical service bulletin · Power Train · issued May 8, 2023
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051Q · Technical service bulletin · Exterior Lighting · issued Apr 5, 2023
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008D · Technical service bulletin · Power Train · issued Mar 29, 2023
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024C · Technical service bulletin · Equipment · issued Mar 9, 2023
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007H · Technical service bulletin · Structure · issued Feb 27, 2023
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039J · Technical service bulletin · Structure · issued Feb 27, 2023
• WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
• 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come e…
  ITB22-040 · Technical service bulletin · Communication · issued Nov 22, 2022
• ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of …
  ITB12-072I · Technical service bulletin · Power Train · issued Nov 9, 2022
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008C · Technical service bulletin · Power Train · issued Sep 27, 2022
• TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
  ITB21-023A · Technical service bulletin · Power Train · issued Jun 17, 2022
• FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t…
  ITB17-001D · Technical service bulletin · Power Train · issued Jun 17, 2022
• INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous …
  ITB12-072H · Technical service bulletin · Power Train · issued May 31, 2022
• ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB15-011C · Technical service bulletin · Power Train · issued May 17, 2022
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024B · Technical service bulletin · Air Bags · issued Apr 26, 2022
• CVT Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement unde…
  2015-2018 QX60 C · Technical service bulletin · Power Train · issued Mar 29, 2022
• INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous …
  ITB12-072G · Technical service bulletin · Power Train · issued Mar 15, 2022
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052D · Technical service bulletin · Electrical System · issued Feb 22, 2022
• CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006C · Technical service bulletin · Electrical System · issued Feb 22, 2022
• FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this …
  ITB17-001C · Technical service bulletin · Power Train · issued Feb 16, 2022
• BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicleâ s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turne…
  ITB22-006 · Technical service bulletin · Electrical System · issued Feb 9, 2022
• DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin…
  ITB17-042E · Technical service bulletin · Engine and Engine Cooling · issued Feb 7, 2022
• EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-044J · Technical service bulletin · Fuel System, Other · issued Feb 7, 2022
• CAN COMMUNICATION CODES â DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029B · Technical service bulletin · Electrical System · issued Jan 26, 2022
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  NTB03-074P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-033C · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reaso…
  ITB21-023 · Technical service bulletin · Power Train · issued Oct 25, 2021
• R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients a…
  PC835 - R1606 Ca · Technical service bulletin · Electrical System · issued Aug 27, 2021
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008B · Technical service bulletin · Power Train · issued Jun 9, 2021
• FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this …
  ITB17-001B · Technical service bulletin · Power Train · issued May 27, 2021
• 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versi…
  ITB18-006B · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 24, 2021
• INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB16-006A · Technical service bulletin · Electrical System · issued Mar 24, 2021
• RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Ple…
  ITB10-037E · Technical service bulletin · Electrical System · issued Mar 24, 2021
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o…
  ITB16-021B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-015B · Technical service bulletin · Electrical System · issued Mar 16, 2021
• INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-059B · Technical service bulletin · Equipment · issued Mar 15, 2021
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052C · Technical service bulletin · Electrical System · issued Mar 12, 2021
• 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all pr…
  ITB13-057B · Technical service bulletin · Electrical System · issued Mar 12, 2021
• BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
  ITB17-005A · Technical service bulletin · Electrical System · issued Mar 12, 2021
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB17-041A · Technical service bulletin · Equipment · issued Mar 11, 2021
• SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this …
  ITB12-041D · Technical service bulletin · Electrical System · issued Mar 11, 2021
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011P · Technical service bulletin · Equipment · issued Mar 10, 2021
• NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB11-003F · Technical service bulletin · Electrical System · issued Mar 10, 2021
• AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-017E · Technical service bulletin · Electrical System · issued Mar 10, 2021
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024A · Technical service bulletin · Electrical System · issued Mar 5, 2021
• 2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bu…
  ITB15-014A · Technical service bulletin · Electrical System · issued Mar 4, 2021
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
  ITB17-042D · Technical service bulletin · Engine and Engine Cooling · issued Mar 1, 2021
• CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-034B · Technical service bulletin · Power Train · issued Mar 1, 2021
• INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler …
  ITB15-010e · Technical service bulletin · Power Train · issued Feb 19, 2021
• INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.
  ITB16-009a · Technical service bulletin · Equipment · issued Jan 28, 2021
• 2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB15-012i · Technical service bulletin · Power Train · issued Jan 14, 2021
• POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB12-076d · Technical service bulletin · Structure · issued Jan 4, 2021
• Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opport…
  EXPIRATION NOTIF · Technical service bulletin · Electrical System · issued Dec 22, 2020
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï · Repair orders opened after …
  ITB17-007a · Technical service bulletin · Electrical System · issued Dec 21, 2020
• 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
  ITB15-024a · Technical service bulletin · Electrical System · issued Dec 10, 2020
• 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please …
  ITB12-072f · Technical service bulletin · Electrical System · issued Sep 23, 2020
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042c · Technical service bulletin · Equipment · issued Sep 14, 2020
• FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this …
  ITB17-001a · Technical service bulletin · Power Train · issued Mar 25, 2020
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB18-026c · Technical service bulletin · Power Train · issued Mar 13, 2020
• 2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ï · - Heating and cooling features do not opera…
  ITB20-004 · Technical service bulletin · Seats · issued Feb 14, 2020
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008a · Technical service bulletin · Suspension · issued Jan 17, 2020
• INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulleti…
  ITB15-010d · Technical service bulletin · Power Train · issued Oct 31, 2019
• 2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB15-012h · Technical service bulletin · Power Train · issued Oct 22, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011o · Technical service bulletin · Equipment · issued Oct 8, 2019
• QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch is now available as a separate service part. If the transmission range switch …
  ITB19-025 · Technical service bulletin · Power Train · issued Sep 16, 2019
• DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTIO…
  ITB19-024 · Technical service bulletin · Seats · issued Sep 12, 2019
• REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB14-011d · Technical service bulletin · Engine and Engine Cooling · issued Aug 13, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011n · Technical service bulletin · Equipment · issued Jun 24, 2019
• 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is nec…
  ITB19-014 · Technical service bulletin · Exterior Lighting · issued Jun 13, 2019
• ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-053b · Technical service bulletin · Equipment · issued Jun 4, 2019
• DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal …
  ITB19-011 · Technical service bulletin · Equipment · issued May 13, 2019
• EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentratio…
  ITB19-008 · Technical service bulletin · Equipment · issued Apr 2, 2019
• CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-055c · Technical service bulletin · Power Train · issued Mar 28, 2019
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB18-026b · Technical service bulletin · Power Train · issued Mar 20, 2019
• 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versi…
  ITB18-006a · Technical service bulletin · Electrical System · issued Mar 15, 2019
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042b · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discar…
  ITB13-044g · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
  ITB12-011m · Technical service bulletin · Equipment · issued Jan 24, 2019
• OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer…
  Revision 1-IEVAP · Technical service bulletin · Equipment · issued Nov 28, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Nov 28, 2018
• AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this …
  ITB18-039 · Technical service bulletin · Air Bags · issued Nov 13, 2018
• 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has…
  ITB12-072e · Technical service bulletin · Equipment · issued Nov 12, 2018
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB18-026a · Technical service bulletin · Power Train · issued Nov 5, 2018
• PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and r…
  ITB18-037 · Technical service bulletin · Equipment · issued Oct 24, 2018
• TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review…
  ITB18-034 · Technical service bulletin · Power Train · issued Oct 12, 2018
• 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 …
  REVISION 4-PC451 · Technical service bulletin · Equipment · issued Oct 12, 2018
• Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has bee…
  Infiniti USA Ret · Technical service bulletin · Equipment · issued Oct 9, 2018
• Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participatio…
  Infiniti USA Tak · Technical service bulletin · Air Bags · issued Oct 2, 2018
• 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). Thi…
  ITB12-072d · Technical service bulletin · Equipment · issued Sep 28, 2018
• DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Cam…
  IPSB18-218 Retai · Technical service bulletin · Equipment · issued Sep 28, 2018
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and…
  ITB12-011l · Technical service bulletin · Equipment · issued Sep 11, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to prop…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Aug 20, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - C…
  Revision 1-NEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Cl…
  Revision 1-IEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shu…
  ITB17-026a · Technical service bulletin · Fuel System, Gasoline · issued Aug 16, 2018
• CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. A…
  ITB18-026 · Technical service bulletin · Power Train · issued Aug 15, 2018
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the …
  ITB13-044f · Technical service bulletin · Fuel System, Gasoline · issued Aug 15, 2018
• CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. …
  ITB13-035c · Technical service bulletin · Equipment · issued Aug 15, 2018
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard…
  ITB17-015a · Technical service bulletin · Equipment · issued Jul 3, 2018
• CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin The announcement from December 7, 2016 has b…
  PC501 · Technical service bulletin · Electrical System · issued Apr 6, 2018
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to…
  ITB16-048c · Technical service bulletin · Power Train · issued Apr 5, 2018
• NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication d…
  ITB01-024e · Technical service bulletin · Equipment · issued Apr 4, 2018
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052b · Technical service bulletin · Engine · issued Mar 26, 2018
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005d · Technical service bulletin · Electronic Stability Control (esc) · issued Mar 23, 2018
• HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB03-051L · Technical service bulletin · Exterior Lighting · issued Mar 19, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform t…
  ITB12-011k · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. …
  IPSB17-130 · Technical service bulletin · Equipment · issued Mar 7, 2018
• DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been r…
  IPSB15-286a · Technical service bulletin · Electrical System · issued Mar 7, 2018
• REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The …
  ITB18-003 · Technical service bulletin · Equipment · issued Jan 23, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versio…
  ITB12-011j · Technical service bulletin · Electrical System · issued Jan 4, 2018
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other change…
  ITB17-009a · Technical service bulletin · Visibility · issued Nov 29, 2017
• WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes hav…
  ITB09-039e · Technical service bulletin · Visibility · issued Nov 29, 2017
• BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe…
  ITB00-024g · Technical service bulletin · Service Brakes · issued Nov 28, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout…
  ITB12-011i · Technical service bulletin · Equipment · issued Nov 14, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has be…
  ITB12-011h · Technical service bulletin · Equipment · issued Sep 28, 2017
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005c · Technical service bulletin · Wheels · issued Sep 25, 2017
• 2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for a…
  ITB17-048 · Technical service bulletin · Engine and Engine Cooling · issued Sep 6, 2017
• 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please di…
  ITB17-016c · Technical service bulletin · Air Bags · issued Aug 25, 2017
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No othe…
  ITB17-042a · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2017
• INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Pl…
  ITB17-002b · Technical service bulletin · Engine · issued Aug 16, 2017
• 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been m…
  ITB17-016b · Technical service bulletin · Air Bags · issued Aug 10, 2017
• THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
  ITB14-053a · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 25, 2017
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No …
  ITB16-021a · Technical service bulletin · Structure · issued Jul 19, 2017
• Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Uni…
  P7331 · Technical service bulletin · Electrical System · issued Jul 14, 2017
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 201…
  ITB17-041 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 13, 2017
• 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  ITB09-015h · Technical service bulletin · Electrical System · issued Jul 7, 2017
• CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added.…
  ITB13-055b · Technical service bulletin · Power Train · issued Apr 26, 2017
• INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this …
  ITB15-010c · Technical service bulletin · Power Train · issued Apr 24, 2017
• INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PA…
  ITB17-002a · Technical service bulletin · Engine · issued Apr 11, 2017
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in thi…
  ITB17-015 · Technical service bulletin · Equipment · issued Apr 10, 2017
• 2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to…
  ITB15-012g · Technical service bulletin · Engine · issued Mar 31, 2017
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please …
  ITB16-048b · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 28, 2017
• INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this…
  ITB17-026 · Technical service bulletin · Fuel System, Gasoline · issued Mar 20, 2017
• CVT Software Update/Warranty Extension Parts Update 2 ***** Parts Update ***** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are ne…
  PC501 - 2013 JX3 · Technical service bulletin · Electrical System · issued Mar 15, 2017
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions o…
  ITB16-048a · Technical service bulletin · Equipment · issued Mar 14, 2017
• 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classi…
  ITB17-016 · Technical service bulletin · Equipment · issued Mar 3, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been …
  REVISION 3-PC451 · Technical service bulletin · Equipment · issued Feb 17, 2017
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 I…
  ITB17-007 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 16, 2017
• CVT Software Update/Warranty Extension Parts Update ***** Parts Update ***** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders…
  PC501 - 2013 JX3 · Technical service bulletin · Power Train · issued Jan 27, 2017
• INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoi…
  ITB17-002 · Technical service bulletin · Engine · issued Jan 27, 2017
• 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the r…
  ITB17-001 · Technical service bulletin · Power Train · issued Jan 20, 2017
• POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB12-076c · Technical service bulletin · Structure · issued Jan 17, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used fo…
  REVISION 2-PC451 · Technical service bulletin · Equipment · issued Jan 3, 2017
• POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
  ITB12-076b · Technical service bulletin · Structure · issued Dec 21, 2016
• CVT Software Update/Warranty Extension Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Con…
  PC501 - 2013 JX3 · Technical service bulletin · Power Train · issued Dec 7, 2016
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to …
  ITB16-048 · Technical service bulletin · Service Brakes, Air · issued Dec 6, 2016
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard prev…
  ITB13-052a · Technical service bulletin · Engine · issued Nov 29, 2016
• INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTC…
  ITB16-047 · Technical service bulletin · Engine · issued Nov 28, 2016
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is n…
  REVISION 1-PC451 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 3, 2016
• 2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and refe…
  ITB16-040a · Technical service bulletin · Visibility · issued Nov 3, 2016
• CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previou…
  ITB13-035b · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 21, 2016
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made.…
  ITB12-011g · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 20, 2016
• 2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The do…
  ITB16-040 · Technical service bulletin · Visibility · issued Oct 5, 2016
• "pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. This firs…
  PC451_PC452 2G T · Technical service bulletin · Equipment · issued Sep 29, 2016
• "2014-2016 qx60; doors difficult to close with temperatures below freezing if you confirm: the following incident, or the customer reports this incident: - the vehicle has been set…
  ITB16-039 · Technical service bulletin · Latches/locks/linkages · issued Sep 27, 2016
• "2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&t…
  PC451_PC452_PC45 · Technical service bulletin · Equipment · issued Sep 2, 2016
• "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have…
  ITB12-011F · Technical service bulletin · Equipment · issued Aug 19, 2016
• "remote engine start not working this bulletin has been amended. Changes have been made to items 4 and 13 in the supplemental diagnosis table. No other changes have been made. Plea…
  ITB14-011C · Technical service bulletin · Electrical System · issued Jul 27, 2016
• "this announcement has been revised to clarify this activity is not an official stop sale. Retailers may sell vehicles that have not been upgraded. Please refer to additional q&a s…
  REVISION1-PC454 · Technical service bulletin · Equipment · issued Jun 29, 2016
• "on february 26th, infiniti announced that it was sending a reminder notification to clients affected by at&t s planned discontinuation of the 2g cellular network. In late summer 2…
  PC454 · Technical service bulletin · Equipment · issued Jun 29, 2016
• SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been…
  ITB11021B · Technical service bulletin · Equipment · issued Jun 9, 2016
• IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECT…
  ITB15012F · Technical service bulletin · Equipment · issued Apr 29, 2016
• IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not …
  ITB09041A · Technical service bulletin · Equipment · issued Apr 18, 2016
• SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from…
  ITB09063B · Technical service bulletin · Forward Collision Avoidance · issued Apr 13, 2016
• IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly se…
  ITB15010B · Technical service bulletin · Equipment · issued Apr 7, 2016
• Summary to be provided on a future date.
  AT14-017B · Technical service bulletin · Engine · issued Apr 7, 2016
• IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the …
  ITB15011B · Technical service bulletin · Power Train · issued Apr 5, 2016
• Summary to be provided on a future date.
  ITB15-011B · Technical service bulletin · Engine · issued Apr 5, 2016
• SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when …
  ITB13055A · Technical service bulletin · Power Train · issued Mar 31, 2016
• Summary to be provided on a future date.
  ITB13-055A · Technical service bulletin · Electrical System · issued Mar 31, 2016
• SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pi…
  ITB15021A · Technical service bulletin · Fuel System, Gasoline · issued Mar 29, 2016
• Summary to be provided on a future date.
  EC16-008 · Technical service bulletin · Electrical System · issued Mar 23, 2016
• IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to c…
  ITB16013 · Technical service bulletin · Engine and Engine Cooling · issued Mar 22, 2016
• IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the v…
  ITB16011 · Technical service bulletin · Steering · issued Mar 8, 2016
• Summary to be provided on a future date.
  AT15-007E · Technical service bulletin · Engine · issued Mar 1, 2016
• SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you …
  ITB03051J · Technical service bulletin · Exterior Lighting · issued Feb 26, 2016
• SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plat…
  ITB16006 · Technical service bulletin · Equipment · issued Feb 10, 2016
• SERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised. New torque specification: 71 N-m, 7.2 kg-m,…
  ITB16007A · Technical service bulletin · Equipment · issued Jan 28, 2016
• SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be acc…
  ITB16009 · Technical service bulletin · Electrical System · issued Jan 15, 2016
• SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  ITB16005 · Technical service bulletin · Electrical System · issued Jan 5, 2016
• Summary to be provided on a future date.
  ITB14-042A · Technical service bulletin · Equipment · issued Dec 10, 2015
• SERVICE INFORMATION Power moonroof initialization procedures for the Applied Vehicles have been revised. The procedure described in this bulletin differs from the procedure in the …
  ITB15032 · Technical service bulletin · Visibility · issued Nov 16, 2015
• SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in e…
  ITB09015G · Technical service bulletin · Equipment · issued Nov 12, 2015
• IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch.…
  ITB14059A · Technical service bulletin · Parking Brake · issued Oct 30, 2015
• IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in …
  ITB11042D · Technical service bulletin · Equipment · issued Sep 24, 2015
• IF YOU CONFIRM All of the following - The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and I-Key Error message is displayed in the co…
  ITB14016B · Technical service bulletin · Electrical System · issued Sep 18, 2015
• SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS sy…
  ITB13039A · Technical service bulletin · Lane Departure · issued Sep 15, 2015
• IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right m…
  ITB13049A · Technical service bulletin · Parking Brake · issued Sep 4, 2015
• SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be rep…
  ITB14028A · Technical service bulletin · Power Train · issued Aug 6, 2015
• SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NO…
  ITB10017D · Technical service bulletin · Equipment · issued Aug 6, 2015
• IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or …
  ITB14051A · Technical service bulletin · Power Train · issued Jul 29, 2015
• Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per s…
  ITB-14-051 · Technical service bulletin · Vehicle Speed Control · issued Jul 29, 2015
• SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of pre…
  ITB10037D · Technical service bulletin · Visibility · issued Jul 7, 2015
• SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor trans…
  ITB15025 · Technical service bulletin · Service Brakes · issued Jul 6, 2015
• SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspecti…
  ITB15024 · Technical service bulletin · Engine and Engine Cooling · issued Jun 24, 2015
• IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electri…
  ITB12072C · Technical service bulletin · Suspension · issued Jun 22, 2015
• SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners…
  ITB15020 · Technical service bulletin · Wheels · issued May 7, 2015
• IF YOU CONFIRM The vehicle has been operated in cold weather, below approximately -18ºC (0ºF), and AWD ERROR is displayed in the Vehicle Information Display, and DTC C1204 (AWD Sol…
  ITB15014 · Technical service bulletin · Equipment · issued Mar 17, 2015
• SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protec…
  ITB10062E · Technical service bulletin · Wheels · issued Mar 16, 2015
• Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software…
  PC358 · Technical service bulletin · Power Train · issued Mar 13, 2015
• INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bul…
  ITB15013 · Technical service bulletin · Power Train · issued Mar 12, 2015
• SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Fil…
  ITB99043G · Technical service bulletin · Equipment · issued Mar 11, 2015
• IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. - The customer may also describe the issue as…
  ITB14036B · Technical service bulletin · Equipment · issued Jan 29, 2015
• IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below…
  ITB14061A · Technical service bulletin · Air Bags · issued Jan 22, 2015
• SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags a…
  ITB00031D · Technical service bulletin · Back Over Prevention · issued Jan 16, 2015
• IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: - Low/rough idle - High idle - Idle fluctuation ACTION:…
  ITB15003 · Technical service bulletin · Power Train · issued Jan 15, 2015
• SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligen…
  ITB13002A · Technical service bulletin · Equipment · issued Jan 15, 2015
• SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and insta…
  ITB11003E · Technical service bulletin · Equipment · issued Jan 5, 2015
• SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a…
  ITB12041C · Technical service bulletin · Suspension · issued Jan 5, 2015
• SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelli…
  ITB13057A · Technical service bulletin · Communication · issued Dec 15, 2014
• Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM.
  PC331 · Technical service bulletin · Suspension · issued Nov 25, 2014
• SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped w…
  ITB14056 · Technical service bulletin · Electrical System · issued Nov 25, 2014
• SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the d…
  ITB14055 · Technical service bulletin · Power Train · issued Nov 20, 2014
• SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of th…
  ITB14053 · Technical service bulletin · Structure · issued Nov 19, 2014
• Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicle…
  PC328 · Technical service bulletin · Engine and Engine Cooling · issued Nov 7, 2014
• Infiniti: information regarding two stain gauge occupant classification system (ocs) sensors and operation explanation of different response to occupant seating posture. Model 2013…
  ITB-14-042 · Technical service bulletin · Equipment · issued Aug 29, 2014
• SERVICE INFORMATION Applied vehicles equipped with a CVT have a "cap" that appears to be a fluid level gauge. This "cap" will NOT have a gauge or "dipstick". This is normal. Do NOT…
  ITB13035A · Technical service bulletin · Equipment · issued Aug 18, 2014
• SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below langu…
  ITB14040 · Technical service bulletin · Equipment · issued Aug 18, 2014
• Infiniti: while driving, unexpectedly and abruptly, or up and down, and distance to empty (fuel) fails to give correct reading of fuel gauge. Model 2013-2014 jx35, qx60. *pe update…
  ITB-14-036 · Technical service bulletin · Fuel System, Other · issued Aug 12, 2014
• IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: - The driver?s seat, outside mirrors, and steerin…
  ITB14035 · Technical service bulletin · Electrical System · issued Jul 31, 2014
• SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typicall…
  ITB10029A · Technical service bulletin · Electrical System · issued Jun 24, 2014
• As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and…
  PC284A · Technical service bulletin · Power Train · issued Jun 12, 2014
• IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving …
  ITB14025 · Technical service bulletin · Seat Belts · issued Jun 2, 2014
• Infiniti: driving after overnight cold soaked, or briefly in reverse then drive, or after shifted into drive, slow acceleration, pre crash front seat belt cinches buckled front sea…
  ITB-14-025 · Technical service bulletin · Seat Belts · issued Jun 2, 2014
• Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are curr…
  PC284 · Technical service bulletin · Power Train · issued May 24, 2014
• SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been l…
  ITB14024 · Technical service bulletin · Equipment Adaptive/mobility · issued May 6, 2014
• SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s respons…
  ITB14020 · Technical service bulletin · Equipment · issued Apr 29, 2014
• SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginni…
  ITB14013 · Technical service bulletin · Seats · issued Apr 24, 2014
• Infiniti is conducting a Retailer Inventory Inspection to inspect the right front and right rear lug nuts on 22 certain specific 2014 Infiniti QX60 vehicles currently in retailer i…
  PC275 · Technical service bulletin · Equipment · issued Mar 27, 2014
• SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left si…
  ITB12051C · Technical service bulletin · Equipment · issued Mar 14, 2014
• SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) f…
  ITB08024C · Technical service bulletin · Electrical System · issued Jan 27, 2014
• SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or …
  ITB12076A · Technical service bulletin · Structure · issued Jan 22, 2014
• Infiniti is conducting a Retailer Service Action to inspect the CVT output speed sensor on certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory.
  PC261 · Technical service bulletin · Power Train · issued Jan 15, 2014
• SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not re…
  ITB14002 · Technical service bulletin · Engine · issued Jan 13, 2014
• SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433…
  ITB13052 · Technical service bulletin · Engine and Engine Cooling · issued Dec 11, 2013
• Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
  PC253 · Technical service bulletin · Visibility · issued Dec 6, 2013
• Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
  PC253OL · Technical service bulletin · Visibility · issued Dec 6, 2013
• INTRODUCTION Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers. The mir…
  ITB13051 · Technical service bulletin · Visibility · issued Dec 6, 2013
• Infiniti: information involving a voluntary service campaign for the replacement of the exterior door mirrors. The mirror memory function and reverse tilt-down functions may be ino…
  13-051 · Technical service bulletin · Visibility · issued Dec 6, 2013
• Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed. *pe
  ITB-13-044 · Technical service bulletin · Fuel System, Gasoline · issued Nov 15, 2013
• Infiniti is conducting a Retailer service action to inspect and, if necessary, replace one or both of the front brake torque members on certain specific 2013 Infiniti JX35 or 2014 …
  PC251 · Technical service bulletin · Service Brakes · issued Oct 18, 2013
• Infiniti: service bulletin concerning low tire pressure warning system information. *js
  ITB-13-039 · Technical service bulletin · Tires · issued Sep 26, 2013
• Infiniti: some vehicles, during light acceleration, may experience a judder. No stored dtcs. *js
  ITB-13-037 · Technical service bulletin · Power Train · issued Sep 10, 2013
• Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti desig…
  ITB92069D · Technical service bulletin · Equipment · issued Aug 27, 2013
• Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the mod…
  ITB-92-069-D · Technical service bulletin · Wheels · issued Aug 27, 2013
• SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed,…
  ITB00024F · Technical service bulletin · Suspension · issued Jul 23, 2013
• If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and fol…
  ITB04038A · Technical service bulletin · Service Brakes · issued Jul 23, 2013