Infiniti JX 2013–2019 — technical service bulletin
Bulletin ITB20-004 · NHTSA communication 10172178 · issued Feb 14, 2020
Technical service bulletin
communication type
Electrical System
component
2013–2019
model years
11
vehicle entries
Official summary
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ï · - Heating and cooling features do not operate And ï · - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.