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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti JX 2013–2015technical service bulletin

Bulletin ITB16011 · NHTSA communication 10192762 · issued Mar 8, 2016

Technical service bulletin
communication type
Steering
component
2013–2015
model years
3
vehicle entries

Official summary

IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install Insulator onto power steering oil pump assembly with Service Procedure starting on next page. Please see this bulletin for further details.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.