Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2017 Infiniti Q50 problems & reliability

62 owner complaints filed with NHTSA for the 2017 Infiniti Q50, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
62
Recall campaigns
4
Fire reports
0 (0%)
Crash reports
3 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
22–29 MPG combined
City 23 · highway 30 (typical trim)
Service bulletins (TSBs)
194
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Federal crash records (FARS 20202023): 2017 Infiniti Q50 vehicles were involved in 54 fatal crashes with 36 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine17
Air Bags10
Electrical System8
Fuel/propulsion System8
Unknown OR Other8
Service Brakes7
Power Train5
Seats5
Suspension4
Wheels4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 29,000 miles (middle 50% between 17,500 and 50,000 miles), based on 21 complaints that included mileage.

under 20k
7
20–40k
6
40–60k
3
60–80k
1
80–100k
2
100–150k
2
150k+
0

Complaints by incident year

17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2017 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with air bags failure. The contact was informed that the air bag needed to be replaced. The vehicle was…

    Air Bags · filed Jul 31, 2026

  • Affected: Steering/Electrical/Direct Adaptive Steering, 50K miles While driving my 2017 Infinity Q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power steering assist system without any prior warning or dashboard fault indicators. The sudden loss of…

    Steering · filed Jun 15, 2026

  • I have had several major problems with this car's engine. Once it shut down (was detecting no oil but was full) while on the interstate. Had to replace the radiator fan assembly and module. Coolant Leaks

    Engine · filed May 23, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

194 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Infiniti Q50. The 10 most recent:

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called…

    ITB12-011R · Service Bulletin/Repair Instructions · issued Mar 30, 2026

  • AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51)…

    ITB23-023A · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • ***** Retailer Announcement ***** INFINITI is committed to providing the highest levels of product quality and customer satisfaction. Therefore, INFINITI is conducting a warranty extension to Full Useful Life (FUL) of…

    P4A05, P4A06 · Service Bulletin/Repair Instructions · issued Feb 4, 2025

  • MIL ON WITH DTC(S) STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB17-050.

    ITB17-050C · Service Bulletin/Repair Instructions · issued Feb 4, 2025

  • TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES: VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s).  Refer to the SERVICE PROCEDURE in this…

    ITB22-038D · Service Bulletin/Repair Instructions · issued Feb 4, 2025

  • ENGINE ROOM SUB-HARNESS IF YOU CONFIRM DTC P06DA-00 for “ENGINE OIL PRESSURE CONTROL” is stored as current (active) with CONSULT-III plus (C-III plus). ACTION Replace the engine room sub-harness. Refer to the SERVICE…

    ITB24-017A · Service Bulletin/Repair Instructions · issued Jan 14, 2025

  • DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

    ITB19-024D · Service Bulletin/Repair Instructions · issued Sep 19, 2024

  • INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

    ITB17-060C · Service Bulletin/Repair Instructions · issued May 21, 2024

  • INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2017 Infiniti Q50 has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2017 Infiniti Q50?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 29,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Infiniti or NHTSA.