Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2019 Infiniti Q50 problems & reliability

30 owner complaints filed with NHTSA for the 2019 Infiniti Q50, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
30
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
3 (10%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
22–25 MPG combined
City 22 · highway 29 (typical trim)
Service bulletins (TSBs)
122
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

Federal crash records (FARS 20202023): 2019 Infiniti Q50 vehicles were involved in 22 fatal crashes with 11 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine10
Electrical System6
Power Train6
Unknown OR Other6
Steering4
Suspension4
Vehicle Speed Control4
Fuel/propulsion System3
Air Bags2
Engine and Engine Cooling2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

18
19
20
21
22
24
25
26

What owners report

  • Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.

    Vehicle Speed Control · filed Jul 8, 2026

  • Air bags failed. Auto has 28,000 miles and has no accidents. Warning light showed that airbags were not working June 2026. Auto brought to dealer, and it is a very costly job to fix. Auto just out of warranty in years not miles. Infiniti in previous years has had a recall on their cars, but not my VIN number for…

    Air Bags · filed Jun 23, 2026

  • own a 2019 Infiniti Q50 3.0t Sport with approximately 80,000 miles. The vehicle began experiencing engine knocking/ticking noises, rough idle, hesitation under acceleration, shaking, and intermittent misfire symptoms. The issue continued even after replacing spark plugs and ignition components. The dealership/mechanic…

    Engine · filed May 18, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

122 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Infiniti Q50. The 10 most recent:

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called…

    ITB12-011R · Service Bulletin/Repair Instructions · issued Mar 30, 2026

  • AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51)…

    ITB23-023A · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES: VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s).  Refer to the SERVICE PROCEDURE in this…

    ITB22-038D · Service Bulletin/Repair Instructions · issued Feb 4, 2025

  • DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

    ITB19-024D · Service Bulletin/Repair Instructions · issued Sep 19, 2024

  • INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

    ITB17-060C · Service Bulletin/Repair Instructions · issued May 21, 2024

  • INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024

  • CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-006D · Service Bulletin/Repair Instructions · issued May 20, 2024

  • CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB10-029C · Service Bulletin/Repair Instructions · issued May 20, 2024

  • WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2019 Infiniti Q50 has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2019 Infiniti Q50?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Infiniti or NHTSA.