2019 Chevrolet Cruze problems & reliability
20 owner complaints filed with NHTSA for the 2019 Chevrolet Cruze, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2019 Chevrolet Cruze vehicles were involved in 51 fatal crashes with 35 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 6 | 30% |
| Engine | 5 | 25% |
| Electrical System | 3 | 15% |
| Service Brakes | 3 | 15% |
| Air Bags | 2 | 10% |
| Forward Collision Avoidance | 2 | 10% |
| Vehicle Speed Control | 2 | 10% |
| Back Over Prevention | 1 | 5% |
| Fuel/propulsion System | 1 | 5% |
| Seat Belts | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes would not work causing a…”
Service Brakes · filed Jul 1, 2026
“For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics…”
Power Train · filed Apr 11, 2026
“I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue…”
Seat Belts · filed Apr 27, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
725 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Chevrolet Cruze. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6425D · Service Bulletin/Repair Instructions · issued Mar 2, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425C · Service Bulletin/Repair Instructions · issued Jan 16, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425B · Service Bulletin/Repair Instructions · issued Oct 18, 2025
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A · Service Bulletin/Repair Instructions · issued Oct 17, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Chevrolet Cruze has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Chevrolet Cruze?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.