2017 Chevrolet Cruze problems & reliability
201 owner complaints filed with NHTSA for the 2017 Chevrolet Cruze, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
5 complaints report injuries (5 injured).
Federal crash records (FARS 2020–2023): 2017 Chevrolet Cruze vehicles were involved in 170 fatal crashes with 102 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 73 | 36% |
| Power Train → | 39 | 19% |
| Electrical System → | 33 | 16% |
| Unknown OR Other | 31 | 15% |
| Service Brakes → | 18 | 9% |
| Structure → | 16 | 8% |
| Fuel/propulsion System → | 15 | 7% |
| Exterior Lighting → | 12 | 6% |
| Vehicle Speed Control → | 10 | 5% |
| Air Bags | 7 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 30,000 miles (middle 50% between 17,000 and 62,000 miles), based on 106 complaints that included mileage.
Complaints by incident year
What owners report
“The engine has excessive blow by from the oil filler cap. Having a misfire on cylinder number 1 and idling rough. There are several threads online concerning this issue being caused by worn pistons and piston rings.”
Engine · filed May 20, 2026
“Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these…”
Unknown OR Other · filed May 13, 2026
“My airbag light came on. My vehicle has less than 100K miles on it. I took it to the Chevy Dealership that I purchased it from. The dealership indicated that the passenger side rail air bag is the issue. Apparently, that airbag is no longer available. If I wanted to repair it, they can't, because there is no airbag…”
Air Bags · filed May 7, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,231 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Chevrolet Cruze. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with…
22-NA-007 · Service Bulletin/Repair Instructions · issued Oct 4, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Chevrolet Cruze has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Chevrolet Cruze?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 30,000 miles — budget accordingly if the car is approaching that mileage.