2020 Audi Q5 problems & reliability
22 owner complaints filed with NHTSA for the 2020 Audi Q5, alongside 6 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2020 Audi Q5 vehicles were involved in 3 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 6 | 27% |
| Unknown OR Other | 5 | 23% |
| Engine | 4 | 18% |
| Forward Collision Avoidance | 3 | 14% |
| Seat Belts | 2 | 9% |
| Service Brakes | 2 | 9% |
| Steering | 2 | 9% |
| Vehicle Speed Control | 2 | 9% |
| Back Over Prevention | 1 | 5% |
| Chest Clip, Buckle, Harness | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.”
Forward Collision Avoidance · filed Dec 9, 2025
“Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.”
Power Train · filed Nov 13, 2025
“I purchased a pre-owned Audi in August 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In May 2024, the vehicle suffered a complete electrical failure during use—warning lights flashed, wipers activated on their own, the steering wheel moved without input, and the windows…”
Unknown OR Other · filed Jun 10, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,006 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Audi Q5. The 10 most recent:
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
TSB_2082846_1 · Service Bulletin/Repair Instructions · issued Jul 27, 2026
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
TSB_2081573_4 · Service Bulletin/Repair Instructions · issued Jul 13, 2026
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
TSB_2078648_2 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
TSB_2073747_4 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
TSB_2073282_1 · Service Bulletin/Repair Instructions · issued Jul 9, 2026
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
TSB_2081573_3 · Service Bulletin/Repair Instructions · issued Jul 2, 2026
This bulletin provides informaiton when there are function issues in vehicles equipped with connectivity box low.
TSB_2082147_1 · Service Bulletin/Repair Instructions · issued Jun 29, 2026
This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.
TSB_2074640_3 · Service Bulletin/Repair Instructions · issued Jun 26, 2026
This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
TSB_2069331_7 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This bulletin provides information when there are noises from the area around the instrument cluster.
TSB_2059335_7 · Service Bulletin/Repair Instructions · issued Jun 23, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Audi Q5 has 6 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Audi Q5?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.