Kia Forte 2010–2022 — technical service bulletin
Bulletin CS2311_OWNR_PC201 · NHTSA communication 11026989 · issued Dec 19, 2025
Technical service bulletin
communication type
Structure
component
2010–2022
model years
41
vehicle entries
Official summary
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if reque
Vehicles covered
- 2011 Kia Forte
- 2012 Kia Forte
- 2013 Kia Forte
- 2014 Kia Forte
- 2015 Kia Forte
- 2016 Kia Forte
- 2011 Kia Forte Koup
- 2012 Kia Forte Koup
- 2013 Kia Forte Koup
- 2014 Kia Forte Koup
- 2015 Kia Forte Koup
- 2016 Kia Forte Koup
- 2011 Kia Rio
- 2012 Kia Rio
- 2013 Kia Rio
- 2014 Kia Rio
- 2015 Kia Rio
- 2016 Kia Rio
- 2017 Kia Rio
- 2018 Kia Rio
- 2019 Kia Rio
- 2020 Kia Rio
- 2021 Kia Rio
- 2014 Kia Sedona
- 2010 Kia Soul
- 2011 Kia Soul
- 2012 Kia Soul
- 2013 Kia Soul
- 2014 Kia Soul
- 2015 Kia Soul
- 2016 Kia Soul
- 2017 Kia Soul
- 2018 Kia Soul
- 2019 Kia Soul
- 2020 Kia Soul
- 2021 Kia Soul
- 2022 Kia Soul
- 2011 Kia Sportage
- 2012 Kia Sportage
- 2013 Kia Sportage
- 2014 Kia Sportage
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.