2012 Kia Soul problems & reliability
514 owner complaints filed with NHTSA for the 2012 Kia Soul, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
14 complaints report injuries (25 injured, 2 deaths reported).
Federal crash records (FARS 2020–2023): 2012 Kia Soul vehicles were involved in 41 fatal crashes with 33 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 209 | 41% |
| Steering | 166 | 32% |
| Unknown OR Other | 39 | 8% |
| Electrical System | 38 | 7% |
| Service Brakes, Hydraulic | 34 | 7% |
| Engine and Engine Cooling | 32 | 6% |
| Fuel/propulsion System | 21 | 4% |
| Power Train | 21 | 4% |
| Structure | 18 | 4% |
| Air Bags | 17 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 88,850 miles (middle 50% between 56,831 and 129,250 miles), based on 300 complaints that included mileage.
Complaints by incident year
What owners report
“I purchased Dorman part #74015 Brake Pedal Stopper from AutoZone Altamonte after an employee recommended it for my 2012 Kia Soul without checking system compatibility. I installed it that night. On, while driving on a busy road in Orlando, FL, my brake pedal locked completely solid and could not be depressed. I had…”
Service Brakes · filed Jul 24, 2026
“The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the residence. The contact stated that the following day, while…”
Engine and Engine Cooling · filed Jul 13, 2026
“The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon inspection, it appears that all the brake lines failed in the same area, where the brakes are over the gas tank. For them…”
Service Brakes · filed Jun 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Hyundai and Kia ABS Module Fires
Audit Query AQ23002 · opened Nov 17, 2023 · open
- Loss of Motive Power
Defect Petition DP22003 · opened Sep 12, 2022 · closed Dec 12, 2023
- Engine Fires
Engineering Analysis EA21003 · opened Dec 22, 2021 · closed Feb 5, 2024 · led to recall 23V877
- Non-crash Vehicle Fires
Preliminary Evaluation PE19004 · opened Mar 29, 2019 · closed Dec 22, 2021 · led to recall 21V844000
- Non-crash Vehicle Fires
Defect Petition DP18003 · opened Aug 21, 2018 · closed May 10, 2019 · led to recall 19V204000
Technical service bulletins
132 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Kia Soul. The 10 most recent:
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R4 · Service Bulletin/Repair Instructions · issued Jun 9, 2026
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin has been revised to include additional information. New/revised sections…
SC176Y_TSB_R1 · Service Bulletin/Repair Instructions · issued Mar 24, 2026
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced…
CS2311_OWNR_PC201 · Other · issued Dec 19, 2025
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…
PS797 · Other · issued Dec 9, 2025
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area…
TSB_TRA046_R5 · Service Bulletin/Repair Instructions · issued Apr 17, 2025
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar…
TSB_ENG222_R8 · Service Bulletin/Repair Instructions · issued Apr 3, 2025
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar…
TSB_ENG222_R7 · Service Bulletin/Repair Instructions · issued Feb 28, 2025
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this…
PI2002YZ_TSB_R3 · Service Bulletin/Repair Instructions · issued Nov 7, 2024
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R3 · Service Bulletin/Repair Instructions · issued Oct 18, 2024
SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin provides catalytic converter and engine sub-assembly diagnosis and repair information on certain…
SC176Y_TSB · Service Bulletin/Repair Instructions · issued Oct 18, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2012 Kia Soul has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2012 Kia Soul?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 88,850 miles — budget accordingly if the car is approaching that mileage.