Monday, September 21, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2019 Kia Soul problems & reliability

136 owner complaints filed with NHTSA for the 2019 Kia Soul, alongside 1 safety recall campaign. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
136
Recall campaigns
1
Fire reports
8 (6%)
Crash reports
11 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
27–28 MPG combined
City 26 · highway 31 (typical trim)
Service bulletins (TSBs)
99
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

7 complaints report injuries (12 injured).

Federal crash records (FARS 20202023): 2019 Kia Soul vehicles were involved in 60 fatal crashes with 40 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine87
Unknown / Other19
Air Bags15
Electrical System14
Fuel/propulsion System12
Engine and Engine Cooling6
Seat Belts6
Exterior Lighting5
Power Train5
Service Brakes5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 19 reported components →

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Among the 42 complaints that included a usable odometer reading, the median reported incident mileage was 53,023 miles (middle 50% between 22,075 and 99,750 miles).

under 20k
9
20–40k
9
40–60k
5
60–80k
4
80–100k
4
100–150k
11
150k+
0

Complaints by incident year

18
19
20
21
22
23
24
25
26

What owners report

  • Burns way to much oil then it should for a 2019. I have to put a quart of oil in every 1,000 miles due to the oil consumption the motor does.

    Engine · filed Sep 15, 2026

  • My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect…

    Electrical System · filed Aug 24, 2026

  • The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, there was a burning odor and smoke coming from the exhaust pipe. Additionally, the engine was consuming an excessive amount of engine oil. The contact pulled over and checked the engine oil level, and the dipstick…

    Engine and Engine Cooling · filed Jul 28, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

99 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Kia Soul. The 10 most recent:

  • VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC334 Flight 201) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the…

    SC334_OWNR_201 · Service Campaign · issued Aug 25, 2026

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…

    CS2311_TSB_R4 · Service Bulletin/Repair Instructions · issued Jun 9, 2026

  • TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected…

    TSB_BOD336 · Service Bulletin/Repair Instructions · issued Jun 4, 2026

  • PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update…

    PI2107_OWNR_501 · Other · issued Apr 8, 2026

  • CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced…

    CS2311_OWNR_PC201 · Other · issued Dec 19, 2025

  • PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…

    PS797 · Other · issued Dec 9, 2025

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional information. New/revised sections of this…

    TSB_SC334_R1 · Service Bulletin/Repair Instructions · issued Aug 20, 2025

  • PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a important Product Improvement Campaign to perform a software update on 2017-2019…

    PI2107_OWNR_401 · Other · issued Aug 12, 2025

  • VOLUNTARY SERVICE CAMPAIGN: UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin provides information to apply additional anti-corrosion material to underbody components, including…

    SC334_TSB · Service Campaign · issued Jun 26, 2025

  • VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC334) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in…

    SC334_OWNR · Service Campaign · issued Jun 23, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2019 Kia Soul has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2019 Kia Soul?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Among complaints with usable mileage, the median reported incident mileage was 53,023 miles. This does not predict when a particular vehicle will develop a problem.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Kia or NHTSA.