Jeep Cherokee 2014–2023 — technical service bulletin
Bulletin S1721000016 REV.B · NHTSA communication 11026812 · issued Dec 19, 2025
Technical service bulletin
communication type
Power Train
component
2014–2023
model years
10
vehicle entries
Official summary
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.