Kia Carnival 2024–2025 — technical service bulletin
Bulletin TSB_ELE341_R3 · NHTSA communication 11009074 · issued Oct 18, 2024
Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
5
vehicle entries
Official summary
TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.