2024 Kia EV9 problems & reliability
205 owner complaints filed with NHTSA for the 2024 Kia EV9, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 102 | 50% |
| Unknown OR Other | 38 | 19% |
| Forward Collision Avoidance | 24 | 12% |
| Suspension | 21 | 10% |
| Lane Departure | 20 | 10% |
| Vehicle Speed Control | 17 | 8% |
| Steering | 14 | 7% |
| Wheels | 14 | 7% |
| Seats | 11 | 5% |
| Fuel/propulsion System | 10 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no…”
Service Brakes · filed Aug 5, 2026
“For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. Mechanic removed tire and the interior sound deadening foam had detached on…”
Tires · filed Jun 16, 2026
“What component or system failed or malfunctioned, and is it available for inspection upon request? Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the…”
Unknown OR Other · filed May 29, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Windshield Wiper Failure
Preliminary Evaluation PE25004 · opened Apr 29, 2025 · closed Mar 11, 2026
Technical service bulletins
72 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Kia EV9. The 10 most recent:
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected…
TSB_BOD336 · Service Bulletin/Repair Instructions · issued Jun 4, 2026
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…
TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the…
PI2601A_OWNR · Other · issued May 1, 2026
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain…
PI2601A_TSB · Service Bulletin/Repair Instructions · issued Apr 30, 2026
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601A.
PI2601A_QA · Other · issued Apr 29, 2026
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign…
PI2601A_DPSM · Other · issued Apr 29, 2026
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles…
PI2601A_DP · Other · issued Apr 29, 2026
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia…
TSB_ELE417 · Service Bulletin/Repair Instructions · issued Apr 14, 2026
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC360) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles to reposition an…
SC360_OWNR · Service Campaign · issued Feb 6, 2026
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC360) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC360.
SC360_QA · Service Campaign · issued Feb 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Kia EV9 has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Kia EV9?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.