2024 Kia EV9 problems & reliability
207 owner complaints filed with NHTSA for the 2024 Kia EV9, alongside 7 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 102 | 49% |
| Unknown / Other | 39 | 19% |
| Forward Collision Avoidance → | 24 | 12% |
| Suspension → | 21 | 10% |
| Lane Departure → | 20 | 10% |
| Vehicle Speed Control → | 17 | 8% |
| Steering → | 14 | 7% |
| Wheels → | 14 | 7% |
| Seats → | 11 | 5% |
| Fuel/propulsion System → | 10 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 22 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred approximately 10 to 14 times…”
Unknown / Other · filed Aug 28, 2026
“The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer…”
Seat Belts · filed Aug 21, 2026
“When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no…”
Service Brakes · filed Aug 5, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Windshield Wiper Failure
Preliminary Evaluation PE25004 · opened Apr 29, 2025 · closed Mar 11, 2026
Technical service bulletins
79 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Kia EV9. The 10 most recent:
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to…
PI2601B_OWNR · Other · issued Sep 1, 2026
PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this…
PI2601B_OM_Leaf · Other · issued Sep 1, 2026
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 (MV1…
PI2601B_TSB · Service Bulletin/Repair Instructions · issued Aug 22, 2026
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
PI2601B_QA · Other · issued Aug 20, 2026
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign…
PI2601B_DPSM · Other · issued Aug 20, 2026
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain…
PI2601B_DP · Other · issued Aug 20, 2026
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the…
PI2601A_OWNR_102 · Other · issued Aug 8, 2026
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected…
TSB_BOD336 · Service Bulletin/Repair Instructions · issued Jun 4, 2026
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…
TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the…
PI2601A_OWNR · Other · issued May 1, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Kia EV9 has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Kia EV9?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.