Cadillac Escalade 2023 — technical service bulletin
Bulletin N232424790 · NHTSA communication 10246296 · issued Dec 5, 2023
Technical service bulletin
communication type
Unknown OR Other
component
2023
model years
6
vehicle entries
Official summary
Customer Satisfaction Program - Certain vehicles may have a standard sill plate installed in the cargo area but were invoiced for a lighted sill plate. Dealers will provide the customer with a reimbursement check in the amount of $495.00 USD.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.