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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2014–2018technical service bulletin

Bulletin PIP5304B · NHTSA communication 10144458 · issued Aug 14, 2018

Technical service bulletin
communication type
Equipment
component
2014–2018
model years
26
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.