Dodge Durango 2011–2014 — technical service bulletin
Bulletin 17-002-14 · NHTSA communication 10141211 · issued Jul 1, 2014
Technical service bulletin
communication type
Suspension
component
2011–2014
model years
5
vehicle entries
Official summary
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.