Audi A4 2009–2015 — technical service bulletin
Bulletin A911426 2036576- · NHTSA communication 10125564 · issued Feb 24, 2014
Technical service bulletin
communication type
Seats
component
2009–2015
model years
45
vehicle entries
Official summary
The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
Vehicles covered
- 2010 Audi A4
- 2013 Audi A4 Allroad
- 2014 Audi A4 Allroad
- 2015 Audi A4 Allroad
- 2011 Audi A4 Avant
- 2012 Audi A4 Avant
- 2010 Audi A5
- 2011 Audi A5
- 2012 Audi A5
- 2013 Audi A5
- 2014 Audi A5
- 2015 Audi A5
- 2010 Audi A5 Cabriolet
- 2011 Audi A5 Cabriolet
- 2012 Audi A5 Cabriolet
- 2013 Audi A5 Cabriolet
- 2014 Audi A5 Cabriolet
- 2015 Audi A5 Cabriolet
- 2012 Audi A6
- 2013 Audi A6
- 2014 Audi A6
- 2015 Audi A6
- 2012 Audi A7
- 2013 Audi A7
- 2014 Audi A7
- 2015 Audi A7
- 2010 Audi A8
- 2011 Audi A8
- 2012 Audi A8
- 2013 Audi A8
- 2014 Audi A8
- 2015 Audi A8
- 2010 Audi Q5
- 2011 Audi Q5
- 2012 Audi Q5
- 2013 Audi Q5
- 2014 Audi Q5
- 2015 Audi Q5
- 2009 Audi Q7
- 2010 Audi Q7
- 2011 Audi Q7
- 2012 Audi Q7
- 2013 Audi Q7
- 2014 Audi Q7
- 2015 Audi Q7
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.