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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A4 2009–2015technical service bulletin

Bulletin A911428 2036576- · NHTSA communication 10122301 · issued Mar 6, 2014

Technical service bulletin
communication type
Equipment
component
2009–2015
model years
45
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.