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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A3 2007–2014technical service bulletin

Bulletin A911314 2013790- · NHTSA communication 10121511 · issued Nov 6, 2013

Technical service bulletin
communication type
Equipment
component
2007–2014
model years
60
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specifie

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.