Buick Enclave 2000–2017 — technical service bulletin

Bulletin PIC5491J · NHTSA communication 10097132 · issued Sep 14, 2016

Technical service bulletin

communication type

Equipment

component

2000–2017

model years

vehicle entries

Official summary

This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle. If the onstar system is still inoperative continue with published service information diagnostics.

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.