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2009 Buick Lacrosse problems & reliability

106 owner complaints filed with NHTSA for the 2009 Buick Lacrosse, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
106
Recall campaigns
2
Fire reports
4 (4%)
Crash reports
3 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
1,038
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

2 complaints report injuries (2 injured).

Federal crash records (FARS 20202023): 2009 Buick Lacrosse vehicles were involved in 15 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Exterior Lighting47
Electrical System31
Air Bags27
Vehicle Speed Control9
Engine5
Fuel/propulsion System5
Electronic Stability Control (esc)3
Power Train3
Seats3
Service Brakes3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 55,006 miles (middle 50% between 42,750 and 84,000 miles), based on 80 complaints that included mileage.

under 20k
6
20–40k
10
40–60k
25
60–80k
15
80–100k
13
100–150k
10
150k+
1

Complaints by incident year

09
10
11
12
13
14
15
16
17
18
19
23
24

What owners report

  • The passenger airbag light started coming on and going off intermittently. After several weeks of this, it was on every time the car is driven. Testing by an ASE certified mechanic revealed that the permanent light results in no front seat airbags. The failed part is the seat presence sensor. The part is - and hasn't…

    Air Bags · filed Jun 9, 2024

  • The air bag light on the dashboard is on all the time.It is available for inspection at any time. I do not know if the bag will go off at any time or does it mean that it won't go off on impact. I am nervous about having someone for a passenger. I have informed the dealership of the problem and they did confirmed the…

    Air Bags · filed Jul 13, 2023

  • Reduced power/traction control light came on suddenly and reduced car power immediately. This made for a very dangerous situation while passing a truck and entering the highway. The car dropped speed very quickly making for a potentially deadly situation. This problem comes and goes with no warning until it happens…

    Engine · filed Sep 30, 2019

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,038 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Buick Lacrosse. The 10 most recent:

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

    13-02-32-001H · Service Bulletin/Repair Instructions · issued Apr 11, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe…

    PIT5074Q · Service Bulletin/Repair Instructions · issued Dec 7, 2024

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2009 Buick Lacrosse has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Buick Lacrosse?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 55,006 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Buick or NHTSA.