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2002 Buick Regal problems & reliability

117 owner complaints filed with NHTSA for the 2002 Buick Regal, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
117
Recall campaigns
3
Fire reports
23 (20%)
Crash reports
2 (2%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19–20 MPG combined
City 17 · highway 27 (typical trim)
Service bulletins (TSBs)
406
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

3 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2002 Buick Regal vehicles were involved in 14 fatal crashes with 14 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System36
Engine33
Engine and Engine Cooling17
Visibility7
Exterior Lighting6
Seats5
Fuel System, Gasoline4
Service Brakes, Hydraulic4
Steering4
Unknown OR Other4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 85,500 miles (middle 50% between 55,250 and 133,912 miles), based on 78 complaints that included mileage.

under 20k
5
20–40k
8
40–60k
10
60–80k
10
80–100k
17
100–150k
17
150k+
11

Complaints by incident year

02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
23

What owners report

  • Tl* the contact owns a 2002 buick regal. The contact was driving at 45 mph, when he detected a burning odor and saw smoke coming from under the hood. The check engine light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a false sensor, oil leak, and brake fluid leak. The…

    Engine · filed Mar 3, 2021

  • Tl* the contact's son owned a 2002 buick regal. The contact stated while driving 25 mph, she saw smoke exiting the front of the vehicle. The contact stated no warning light was illuminated. The contact stated she parked the vehicle on the side of the road and when she opened the hood she saw fire located in the engine…

    Engine · filed Feb 14, 2020

  • My car as a engine issue every year around or near feb crazy but true I have had my car saftey recall fixed but not properly stated another dealership in sunnyvale during investigation from gm but nothing was done about it once again I had another fire from cover and still nothing was done due to my lost time and…

    Engine · filed Jan 30, 2019

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

406 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Buick Regal. The 10 most recent:

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…

    24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024

  • This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…

    16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 Buick Regal has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Buick Regal?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 85,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Buick or NHTSA.