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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Crosstrek 2012–2016technical service bulletin

Bulletin 12-195-15 · NHTSA communication 10094342 · issued Dec 14, 2015

Technical service bulletin
communication type
Visibility
component
2012–2016
model years
21
vehicle entries

Official summary

Should you receive a customer concern of vibration or looseness in either of the door mirrors, a design change has been made to the 3 mirror head mounting holes in the mounting base. In addition, a new retaining bolt and tightening torque specification are now used to secure the mirror head to the mounting base. This bulletin provides a procedure for repairing the existing mirror assembly by replacing the three mounting screws with updated fasteners. Note: refer to tsb 12-152-13 dated 6/17/2013 for related information on brz models.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.