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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2014–2017technical service bulletin

Bulletin PIT5445A · NHTSA communication 10083360 · issued Aug 30, 2016

Technical service bulletin
communication type
Electrical System
component
2014–2017
model years
26
vehicle entries

Official summary

This preliminary information communication provides information to the technician of addition information when diagnosing a service driver assist message with a diagnostic trouble code b172e and or a b172f. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.