Friday, August 7, 2026
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2025 Toyota Sienna Hybrid problems & reliability

260 owner complaints filed with NHTSA for the 2025 Toyota Sienna Hybrid, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
260
Recall campaigns
4
Fire reports
0 (0%)
Crash reports
2 (1%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
42
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

2 complaints report injuries (7 injured, 1 deaths reported).

Most reported problems

ComponentComplaints
Seats211
Unknown OR Other27
Structure15
Visibility11
Visibility/wiper6
Air Bags3
Back Over Prevention3
Seat Belts3
Forward Collision Avoidance2
Latches/locks/linkages2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

24
25
26

What owners report

  • The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that while attempting to carry seven people inside the vehicle, the contact was unable to carry all the passengers because the middle row seats were improperly welded. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats)…

    Seats · filed Jul 28, 2026

  • The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…

    Seats · filed Jul 24, 2026

  • We purchased a used 2025 Toyota Sienna a few weeks ago. The other day, my husband put his phone and wallet into the center console compartment and closed the lid. When we went to retrieve those items, the lid only opened partially. We were finally able to remove the wallet but the phone had slid down into the…

    Unknown OR Other · filed Jul 14, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

42 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Toyota Sienna Hybrid. The 10 most recent:

  • Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026

  • Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it…

    T-TT-0795-25 · Service Bulletin/Repair Instructions · issued Dec 2, 2025

  • Some 2024 – 2025 model year Sienna Hybrid and Sienna Hybrid MaaS Package vehicles may exhibit a condition in which the rear No. 1 seat assembly (for captain seat type) squeaks or rattles while driving. The condition(s)…

    T-SB-0087-25 · Service Bulletin/Repair Instructions · issued Nov 24, 2025

  • Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused…

    T-SB-0082-25 · Service Bulletin/Repair Instructions · issued Nov 6, 2025

  • Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: •A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on…

    T-SB-0035-25 Rev1 · Service Bulletin/Repair Instructions · issued Jul 24, 2025

  • The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and…

    T-SB-0058-23 Rev1 · Service Campaign · issued Jun 13, 2025

  • Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: • A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on…

    T-SB-0035-25 · Service Bulletin/Repair Instructions · issued Apr 9, 2025

  • Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: • A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on…

    T-SB-0035-25 · Service Bulletin/Repair Instructions · issued Apr 9, 2025

  • To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…

    T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025

  • To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…

    T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2025 Toyota Sienna Hybrid has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2025 Toyota Sienna Hybrid?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Toyota or NHTSA.