2021 Toyota Sienna Hybrid problems & reliability
43 owner complaints filed with NHTSA for the 2021 Toyota Sienna Hybrid, alongside 4 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Air Bags → | 13 | 30% |
| Service Brakes | 6 | 14% |
| Seats | 5 | 12% |
| Structure | 5 | 12% |
| Electrical System | 4 | 9% |
| Visibility/wiper | 4 | 9% |
| Engine | 3 | 7% |
| Unknown / Other | 3 | 7% |
| Exterior Lighting | 2 | 5% |
| Power Train | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 19 reported components →Complaints by incident year
What owners report
“The front passenger door lock actuator does not work properly causing the door to stay locked or unlocked despite attempts to change the door lock through the internal power locking system or remote key. This presents a safety issue in that it requires a manual lock/unlocking of the door should an emergency situation…”
Electrical System · filed Sep 15, 2026
“The rear power liftgate hinges on my 2021 Toyota Sienna failed structurally under normal, everyday operation. The power liftgate motor and struts appear to exert uneven or excessive pressure on the rear hatch assembly, causing the metal hinges to crack. Before the failure, we noticed a loud popping/grinding sound when…”
Structure · filed Sep 10, 2026
“brake sleeps sometime when i press brake pedal i took car to dealer once,they said need time i did not have much time took another time, they reseted system still... my warranty is over now. rear seat,make shake noise and check rear seat sign on dealer can't find problem. did not do anything since new car. i do not…”
Seats · filed Sep 5, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Pedestrian alert sounds
Defect Petition DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
Technical service bulletins
172 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Toyota Sienna Hybrid. The 10 most recent:
OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
T-SB-0110-20 Rev2 · Service Bulletin/Repair Instructions · issued Aug 20, 2026
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
T-SB-0051-26 · Service Bulletin/Repair Instructions · issued Aug 20, 2026
Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is…
24TE04 · Warranty Program/Extension · issued Aug 11, 2026
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’…
22TE09 · Warranty Program/Extension · issued May 14, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions · issued Feb 27, 2026
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
T-SB-0106-22 Rev2 · Service Bulletin/Repair Instructions · issued Jan 30, 2026
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
T-SB-0001-26 · Service Bulletin/Repair Instructions · issued Jan 28, 2026
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’…
22TE09 · Warranty Program/Extension · issued Jan 6, 2026
Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it…
T-TT-0795-25 · Service Bulletin/Repair Instructions · issued Dec 2, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2021 Toyota Sienna Hybrid has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2021 Toyota Sienna Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.