2023 Toyota Sienna Hybrid problems & reliability
64 owner complaints filed with NHTSA for the 2023 Toyota Sienna Hybrid, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (5 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes → | 23 | 36% |
| Unknown OR Other | 15 | 23% |
| Electrical System | 8 | 13% |
| Visibility/wiper | 6 | 9% |
| Power Train | 4 | 6% |
| Air Bags | 3 | 5% |
| Seats | 3 | 5% |
| Structure | 3 | 5% |
| Parking Brake | 2 | 3% |
| Seat Belts | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able…”
Unknown OR Other · filed Jul 14, 2026
“On June 11, 2026, a BraunAbility Turny Evo seat system, installed by a third-party mobility dealer, suffered a catastrophic mechanical failure while in operation. A passenger with a physical disability was secured in the equipment when the mechanism seized, trapping the individual mid-cycle. The remote control…”
Seats · filed Jul 6, 2026
“The brakes on the hybrid system release during braking. Which send the van lurching forward, this typically happens a lower speeds, under 20mph. Which makes it unsafe as you do not stop when you are expecting.”
Service Brakes · filed May 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
138 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Toyota Sienna Hybrid. The 10 most recent:
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’…
22TE09 · Warranty Program/Extension · issued May 14, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions · issued Feb 27, 2026
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
T-SB-0106-22 Rev2 · Service Bulletin/Repair Instructions · issued Jan 30, 2026
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
T-SB-0001-26 · Service Bulletin/Repair Instructions · issued Jan 28, 2026
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’…
22TE09 · Warranty Program/Extension · issued Jan 6, 2026
Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it…
T-TT-0795-25 · Service Bulletin/Repair Instructions · issued Dec 2, 2025
Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused…
T-SB-0082-25 · Service Bulletin/Repair Instructions · issued Nov 6, 2025
Technical instructions for customer support program 22te09 hv floor under wire harness and rear traction motor cable corrosion certain 2021 – 2024 model year sienna hybrid
22TE09 · Service Bulletin/Repair Instructions · issued Sep 17, 2025
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’…
22TE09 · Service Campaign · issued Sep 17, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Toyota Sienna Hybrid has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Toyota Sienna Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.