2023 Toyota Prius problems & reliability
20 owner complaints filed with NHTSA for the 2023 Toyota Prius, alongside 4 safety recall campaigns. Last verified Oct 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2023 Toyota Prius vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 5 | 25% |
| Latches/locks/linkages | 3 | 15% |
| Power Train | 3 | 15% |
| Structure | 3 | 15% |
| Unknown / Other | 3 | 15% |
| Wheels | 3 | 15% |
| Service Brakes | 2 | 10% |
| Tires | 2 | 10% |
| Forward Collision Avoidance | 1 | 5% |
| Seat Belts | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 11 reported components →Complaints by incident year
What owners report
“I purchased my 2023 Prius new which comes with a 5 year 60k mile powertrain warranty. My car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. I brought it to the dealer today Oct 2, 2026 and their technician was able to reproduce my…”
Power Train · filed Oct 2, 2026
“The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the…”
Power Train · filed Aug 14, 2026
“The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The…”
Electrical System · filed May 22, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
118 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Toyota Prius. The 10 most recent:
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions · issued Feb 27, 2026
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions · issued Jun 17, 2025
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
T-TT-0784-25 · Service Bulletin/Repair Instructions · issued Jun 13, 2025
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and…
T-SB-0058-23 Rev1 · Service Campaign · issued Jun 13, 2025
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…
T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system…
T-TT-0779-25 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.
T-SB-0107-20 Rev2 · Service Bulletin/Repair Instructions · issued Feb 12, 2025
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in…
T-SB-0021-25 · Service Bulletin/Repair Instructions · issued Feb 10, 2025
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused…
T-SB-0013-24 Rev1 · Service Bulletin/Repair Instructions · issued Feb 10, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Toyota Prius has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Toyota Prius?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.