Friday, August 7, 2026
RecallGazette

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2014 Toyota Prius problems & reliability

205 owner complaints filed with NHTSA for the 2014 Toyota Prius, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
205
Recall campaigns
3
Fire reports
1 (0%)
Crash reports
25 (12%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
48 MPG combined
City 49 · highway 46 (typical trim)
Service bulletins (TSBs)
427
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

12 complaints report injuries (15 injured).

Federal crash records (FARS 20202023): 2014 Toyota Prius vehicles were involved in 41 fatal crashes with 16 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Service Brakes91
Electrical System33
Unknown OR Other25
Engine17
Air Bags14
Vehicle Speed Control14
Structure9
Visibility/wiper9
Electronic Stability Control (esc)8
Service Brakes, Hydraulic8

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 40,000 miles (middle 50% between 11,624 and 84,250 miles), based on 87 complaints that included mileage.

under 20k
30
20–40k
13
40–60k
11
60–80k
9
80–100k
6
100–150k
12
150k+
6

Complaints by incident year

14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • I am submitting this complaint regarding a serious safety concern involving the brake actuator/booster assembly on my 2014 Toyota Prius. My vehicle has experienced failure of this critical braking component and has been unable to be properly repaired since November due to difficulty obtaining the correct replacement…

    Unknown OR Other · filed Aug 3, 2026

  • My car experienced a failing brake actuator/accumulator. The first sign was the ABS and break lights accompanied by a whoosing sound. The issue causes intermittent system wide break failure and renders the car undriveable. Toyota had an extended warranty for this issue but that offer was closed by the time my car had…

    Service Brakes · filed Jul 17, 2026

  • Brake actuator had been making noises and it finally stopped working on 7/14/26. Thankfully my car was and stopped and parked. The car has 137k miles on it, one owner and no explanation of what caused this. There were no accidents, abuse, or failure to maintenance.

    Service Brakes · filed Jul 14, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

427 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Toyota Prius. The 10 most recent:

  • This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while…

    T-SB-0009-26 · Service Bulletin/Repair Instructions · issued Feb 13, 2026

  • OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

    T-SB-0119-15 Rev2 · Service Bulletin/Repair Instructions · issued Feb 13, 2026

  • Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026

  • The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and…

    T-SB-0058-23 Rev1 · Service Campaign · issued Jun 13, 2025

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow…

    T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 5, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 3, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2014 Toyota Prius has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2014 Toyota Prius?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 40,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Toyota or NHTSA.