Friday, August 7, 2026
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2016 Tesla Model S problems & reliability

641 owner complaints filed with NHTSA for the 2016 Tesla Model S, alongside 10 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
641
Recall campaigns
10
Fire reports
12 (2%)
Crash reports
91 (14%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
99
Manufacturer communications on file
Defect investigations
8
NHTSA ODI probes naming this model year

31 complaints report injuries (64 injured, 8 deaths reported).

Federal crash records (FARS 20202023): 2016 Tesla Model S vehicles were involved in 13 fatal crashes with 3 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Suspension209
Unknown OR Other150
Electrical System148
Steering86
Vehicle Speed Control79
Service Brakes53
Exterior Lighting49
Forward Collision Avoidance38
Structure29
Visibility/wiper25

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 27,675 miles (middle 50% between 5,000 and 54,000 miles), based on 374 complaints that included mileage.

under 20k
159
20–40k
70
40–60k
65
60–80k
50
80–100k
17
100–150k
12
150k+
1

Complaints by incident year

16
17
18
19
20
21
22
23
24
25
26

What owners report

  • While driving my vehicle straight approaching an intersection, I lost complete steering capability and feedback from the steering wheel. The lower intermediate shaft on the steering column complete separated from the splines on the rack and pinion. If I wasn't already preparing to stop at the stop sign this could have…

    Steering · filed Jul 22, 2026

  • While driving my vehicle straight approaching an intersection, I lost complete steering capability and feedback from the steering wheel. The lower intermediate shaft on the steering column complete separated from the splines on the rack and pinion. If I wasn't already preparing to stop at the stop sign this could have…

    Steering · filed Jul 22, 2026

  • Instrument cluster and/or infotainment systems frequently freezing or not showing anything. Instrument cluster freezing/blackout This is a daily occurrence making it impossible to to know if you are in drive, reverse, or neutral. Additionally you not know how fast you are going, charge level, nor any status lights…

    Unknown OR Other · filed Jul 7, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

99 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2016 Tesla Model S. The 10 most recent:

  • On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the…

    SB-25-16-003 · Service Bulletin/Repair Instructions · issued Jun 3, 2025

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.38_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.26.9_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.38_s3xy.pdf · Over The Air · issued Sep 30, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2016 Tesla Model S has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2016 Tesla Model S?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 27,675 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Tesla or NHTSA.